Account Manager / Agent

Agency Management Solutions; Overland Park (KS); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in Overland Park seeks a Full-Time Account Manager to manage customer accounts and relationships in the insurance sector. The ideal candidate will possess a Property & Casualty license and have proven experience in customer service. Responsibilities include processing policy changes, maintaining client relationships, and ensuring customer satisfaction. The role offers a flexible schedule and the opportunity to work from home, along with benefits such as health insurance and paid time off.

Benefits

Flexible Schedule

Hands on Training

Health Insurance

Retirement Plan

Paid Time Off (PTO)

Work from Home

Qualifications

• Experience in the insurance industry.
• Proficiency to multi-task and follow-up.

Responsibilities

• Manage customer accounts and relationships.
• Process customer policy change requests.
• Provide exceptional customer service and support.

Skills

Customer Service

Problem-Solving

Multi-tasking

Education

Property & Casualty license

Job description

Put your skills to better use. Agency Management Solutions in Overland Park, Kansas, is looking for an individual with experience in the insurance industry to join our team as a Full-Time Account Manager. You will be responsible for managing customer accounts and relationships. Your ability to build rapport will be necessary as you work closely with your customers to understand their business and personal needs to offer valuable options. You will also be responsible for following up with customers to help ensure satisfaction. If you have proven experience as an account manager, we want to hear from you. Apply today!

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Health Insurance

Work from Home

Retirement Plan

Paid Time Off (PTO)

Responsibilities

Process customer policy change requests.

Secure trailing Documents from customers.

Complete Evidence of Insurance requests.

Share training and education knowledge and expertise with team members.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Maintain knowledge of new products and services.

Provide exceptional customer service and support.

Develop and maintain client relationships.

Presents and explains insurance policy options based upon prospective client needs and their goals

Responds to inquiries, cancellation requests, and sales requests within a specified timeframe.

Attend training and continuing education courses.

Handle customer renewals.

Requirement

• A Property & Casualty license
• Experience in the insurance industry
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Works well with other employees and is a team player with a positive attitude.

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Account Manager Agent • Overland Park, KS, US