Account Manager: Adoption, Renewal & Growth

Zocks | AI for Advisors; Denver (CO); Hybrid; USD 60,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

FSA matching

Unlimited PTO

11 paid holidays

Parental leave

401(k)

Equity

MacBook laptop

Job summary

Zocks AI for Advisors in Denver, CO is hiring an Account Manager to own the full post-sale lifecycle for a set of customers. You will lead onboarding, adoption, and renewal activities, guiding customers through setup and ongoing value realization.

You will monitor engagement, identify risks, and work with Sales, Product, and RevOps to improve onboarding and retention. This is a hybrid Denver role with a strong focus on reducing churn and driving customer success.

Qualifications

• Clear communication and confident leading customer-facing calls.
• Ability to manage multiple accounts without friction.
• Strong organizational and process discipline.
• Willingness to learn product workflows and integrations.

Responsibilities

• Own post-sale lifecycle for a defined book of customers.
• Lead 60-day onboarding and ongoing adoption, ROI realization, and renewal readiness.
• Identify risks early and execute renewal playbooks to prevent churn.
• Collaborate with Sales, Product, Support, and RevOps to improve onboarding and retention metrics.

Skills

Communication skills

Account management

Operational discipline

Multi-account handling

Technical curiosity

Tools

Salesforce

SalesLoft

Job description

Zocks AI for Advisors in Denver, CO is hiring an Account Manager to own the full post-sale lifecycle for a set of customers. You will lead onboarding, adoption, and renewal activities, guiding customers through setup and ongoing value realization.

You will monitor engagement, identify risks, and work with Sales, Product, and RevOps to improve onboarding and retention. This is a hybrid Denver role with a strong focus on reducing churn and driving customer success.