Account Manager 5098

HES Facilities; Norwell (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

HES Facilities is seeking a senior facilities manager to oversee daily cleaning operations and custodial staff across educational campuses. The role emphasizes leadership, policy implementation, and cost-conscious management of resources to meet high standards of cleanliness.

You will supervise supervisors and frontline staff, coordinate event setups, and ensure compliance with building codes while maintaining strong relationships with students, faculty and administration.

Qualifications

• Five years facilities management experience in commercial real-estate, institutional or academic setting.
• Ability to develop and implement policies and procedures related to general operations and facilities management.
• Working knowledge of building codes and inspection procedures.
• Strong leadership with ability to manage diverse teams and coordinate cross-functional groups.
• Willingness for minimal travel and on-call coverage.

Responsibilities

• Supervise daily work of custodians and lead personnel; manage staffing and schedules.
• Prepare and submit payroll and timekeeping information.
• Evaluate performance and administer disciplinary actions as needed.
• Coordinate cleaning projects and event setups across campuses.
• Maintain records, reports, and vendor communications; monitor costs.

Skills

Facilities management

Leadership

Cost control

Staff supervision

Event coordination

Communication

Education

Bachelor's degree preferred

Associate's degree

Job description

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

Job Objective:Under general direction, coordinates and supervises all aspects of daily and periodic cleaning in educational complexes to include; supervises supervisors and head custodians, admin assistant and custodians; determines appropriate staffing levels required for work projects; meets with occupants to monitor/ensure standards of cleanliness; may coordinate setup for events on all campuses.Essential Functions:This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.Supervises daily work of assistant supervisor and custodians; manages a staff, inspects all assigned areas daily to ensure work is being carried out properly and orderly; prepares and submits work schedules; biweekly payroll.Evaluates performance of custodial personnel; prepares and submits disciplinary action and incident reports; counsels employees.Designates shift and area work assignments for custodians and lead personnel; interprets contract; conducts training programs for custodians; implements new procedures and policies.Maintains records and correspondence; prepares reports; submits purchase requisitions for supplies; maintains supply inventory and accounts; contacts vendors; prepares and submits progress reports on building conditions.Establishes and monitors working relationships with students, faculty, staff, co-workers, and visitors.Coordinates various cleaning projects; receives equipment, uniforms, and paper orders; operates all cleaning equipment.Coordinates setup for events on all campuses and ensures proper staffing.Performs other duties as assigned.Skills:Five years facilities management experience in commercial real-estate, institutional or academic setting.Ability to develop and implement policies and procedures related to general business operations, facilities management and personnel.Ability to monitor and control operational costs while maintaining high performance standards.Working Knowledge of construction management, architectural design principles, building codes and inspection procedures.Leadership of diverse work groups with ability to establish and maintain effective working relationships at all levels.Skills in conducting high-level meetings; conflict-resolution and presentation skills.Ability to be on-call and respond nights or weekends for emergency situations.Travel:Minimal travel is required.Physical and Working Conditions:Ability to walk throughout the campus.Ability to lift up to 60 lbs.Ability to operate carpet extractor, floor buffers, and various cleaning equipment

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Education Requirements (All)

Bachelor's Degree Preferred
Associate's Degree

Additional Information / Benefits

Optional daily pay

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Regional Director

This is a Full-Time position1st Shift, 2nd Shift, School Hours, Weekends.