Account Manager (3950)

Clean Scapes; Houston (TX); On-site; USD 117,000 - 145,000; Full time

Job summary

Clean Scapes, the largest commercial landscaping contractor in Texas, is seeking an Account Manager for the Maintenance Department based in Houston. You will oversee a portfolio of client properties, foster strong client relationships, manage personnel, materials, and equipment, and align actions with budget goals to deliver exceptional service.

You will set objectives, prioritize work, and establish deadlines in collaboration with cross-functional teams to ensure high-quality outcomes, safety,

Qualifications

• Excellent communication skills and problem-solving abilities are essential.
• Service-oriented mindset with the ability to build client relationships.
• Ability to self-manage and set/achieve goals in a cross-functional environment.
• Strong teamwork and interpersonal skills across levels of the organization.

Responsibilities

• Oversee landscape maintenance, enhancement, and irrigation projects per client properties and timelines.
• Provide exceptional client service and proactive engagement with loyalty-building efforts.
• Coordinate with account managers, arbor managers, enhancement managers, crew leaders, and other departments.
• Meet or exceed budget goals and manage billing and proposals efficiently.

Skills

Excellent communication

Problem solving

Service oriented

Self-management

Team player

Strategic thinking

Interpersonal skills

Job description

Job Details

Job Details: Job Location: CS Houston - Houston, TX 77249, Position Type: Full Time, Education Level: Not Specified, Salary Range: $85.00 - $105.00 Salary, Travel Percentage: Some, up to 25%, Do you love to see things through from start to finish? Do you find satisfaction in solving problems? Do you want to surround yourself with respected and seasoned experts who are empowered by a company with a long history of excellence, great client relationships, and exciting growth? Are you excited by the idea of serving clients, employees, and your community?

If this resonates, we want to know you at Clean Scapes. Clean Scapes is the largest commercial landscaping contractor based in Texas, with locations in Austin, Dallas, San Antonio, Forth Worth, and Houston. Our experts are committed to excellence, offering a variety of services from pre-construction and construction to maintenance and enhancements. Since our founding in 2005, the passion, reputation, and talent of our team has provided the opportunity to service some of the most prestigious and beautiful properties throughout Texas including the Oracle campus, Q2 Stadium, Omni PGA Frisco Resort, Hemisfair Park, and Waterloo Park.

SUMMARY OF POSITION

As a key member of Clean Scapes, the Account Manager for the Maintenance Department plays a pivotal role in ensuring the success of a portfolio of accounts. This involves fostering strong client relationships, effectively managing personnel, overseeing materials and equipment, and aligning actions with budget goals. As an Account Manager, you will set objectives, define priorities, and establish deadlines based on client expectations, collaborating with dynamic teams to deliver exceptional service.

ROLE + RESPONSIBILITIES

• Account Management: Oversee the planning and execution of landscape maintenance, enhancement, and irrigation projects, ensuring adherence to quality standards and timeline of client properties to achieve outstanding results, enhancing overall property appearance and profitability.
• Excellent Client Service: Provide exceptional service and delivery to all clients through proactive engagement, effective communication, loyalty building, problem-solving, and meticulous follow-through.
• Cross-Function Communication: Communicate effectively with account managers, arbor managers, enhancement managers, crew leaders, and other departments within Clean Scapes to ensure the highest quality service and beautifully maintained properties for clients.
• Budget Achievement: Meet or exceed budget goals, ensuring timely and successful completion of billing and proposals.
• Team Development: Support in recruiting, training, and developing team members. Manage personnel to achieve efficiency, safety, and productivity goals.
• Safety and Compliance: Ensure all work, whether conducted individually or by team members, adheres to safety standards and regulatory compliance.
• Financial Monitoring: Monitor accounts receivables consistently, ensuring timely collection of all accounts.

EDUCATION/EXPERIENCE

Experience in commercial landscape industry is a plus, but we believe that people from a wide range of industries are a fit for and will be successful in a role as an Account Manager.

Above all, we value excellent communication skills, problem solving abilities, a service-oriented approach to work, and a desire to learn and grow.

While a degree is impressive, we recognize that what’s on paper doesn’t define you. Many of us have honed our craft at work rather than school. We’ll consider both as a foundation of talent.

KNOWLEDGE, SKILLS, + ABILITIES

• Service-oriented mindset—you love solving people’s problems and are the first to raise your hand to help
• Demonstrated ability to self-manage and to set and achieve goals
• A team player who can interact effectively with people from a cross-section of people from different backgrounds and at all levels of a company
• Strategic thinking and problem-solving abilities with a client-centric mindset
• Exceptional interpersonal skills with the ability to develop and maintain relationships at all levels of an organization
• Understanding of financial statements

COMPENSATION

We value the longevity of our employees and offer a competitive compensation plan. Salary is commiserate with experience. This is a full-time, in-person, W2 employee position.

Qualifications: