Account Manager

Securitas Global Clients America; Winnemucca (NV); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K options

Life insurance

Disability insurance

Telemedicine

Job summary

Securitas is seeking an Account Manager in Winnemucca, NV to oversee security services for a portfolio of smaller accounts. You will coordinate client service, problem resolution, staffing, scheduling, and post orders while guiding Security Supervisors and ensuring high standards of service and safety.

The role emphasizes leadership, customer service, and operations oversight, with a focus on growth and operational effectiveness in a dynamic security environment.

Qualifications

• High School Diploma or GED required.
• Above-average computer/technology skills needed.
• Excellent customer service and team leadership skills.
• Must be able to work independently and stay calm under pressure.
• Strong attention to detail and professional demeanor.
• Experience with payroll, scheduling, and managing a large group of security officers is a plus.
• 2+ years of supervisor experience required.
• Account Manager experience preferred.

Responsibilities

• Manage security services for assigned smaller accounts, including client service and problem resolution.
• Lead and coordinate Security Supervisors and site needs.
• Drive service enhancements, expansion, and new business development.
• Oversee staffing, scheduling, post orders, and training to ensure operational effectiveness.

Skills

Customer service

Team leadership

Computer skills

Independence

Stress management

Attention to detail

Professional demeanor

Emergency response

Payroll & scheduling

Supervisor experience

Account management

Education

High School Diploma or GED

Job description

Job Description

Account Manager - Full Time

Primary Location: Winnemucca, NV

Salary: $54,995.20/YR

Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you!!

Perks & Benefits

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.
• Employee Assistance Program.
• DailyPay Access Program!!
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

Basic Requirements

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
• 2+ years of Supervisor experience required.
• Account Manager experience preferred.
• Experience with payroll, scheduling, and managing a large group of security officers a plus.

See a different world.

EOE/M/F/Vet/Disabilities

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

About The Team

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.