Account Manager

Securitas Global Clients America; Kenosha (WI); On-site; USD 66,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

401K options

Paid time off

Vacation days

Paid holidays

Weekly pay

Job summary

Securitas seeks an Account Manager in Kenosha, WI to supervise security officers, manage scheduling, payroll, and training, and uphold Integrity, Vigilance and Helpfulness. You’ll coordinate with client reps, ensure service standards, and lead a high-performing team while delivering outstanding customer service.

The role requires at least 5 years combined experience in security, account/project management or related fields, a high school diploma, and a valid driver’s license.

Qualifications

• Must be at least 18 years old.
• Valid driver's license and clean driving record.
• Combined 5 years in security, law enforcement, military, account/project/ general management.
• High school diploma or GED required.
• Strong customer service and interpersonal skills.
• Willingness to undergo pre-employment screen.

Responsibilities

• Manage a shift and segment of guarding operations at multiple sites.
• Meet with line management or client reps for status updates and issues.
• Ensure service expectations are met through client contact.
• Coordinate orientation, training, development, and retention of staff.
• Maintain payroll records and review client/company reports for accuracy.
• Coordinate scheduling, staffing, equipment, and record keeping.
• Perform Security Officer duties as needed.

Skills

Leadership

Customer service

Communication

Scheduling

Payroll processing

Training

Time management

Education

High school diploma or GED

Tools

PC basics

Job description

Job Description

Account Manager – Full Time – Kenosha, WI

We offer a full benefits package, PTO, weekly pay, and more!

Rate: $66,000-$68,000/Year

We help make your world a safer place.

Are you a motivated and experienced security professional looking for the next step in your career? Securitas has an exciting opportunity for an Account Manager! We are seeking a personable, dedicated individual to supervise a team of security officers to ensure operational effectiveness.

The ideal candidate will be equipped in handling scheduling, payroll processing, and site training. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What Your Day May Look Like

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.
• Will be required to perform Security Officer duties on an as needed basis.

What We Offer

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
• 10 Vacation Days Accrued.
• 6 Sick Days.
• 4 Floating Holidays per year.
• Holidays honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Paid Weekly (every Thursday).
• Employee Assistance Program.
• Discounts on childcare, pet daycare, vehicles, electronics, cell phone plans, travel, and more!

Position Requirements

• Must be at least 18 years of age.
• Valid driver's license and clear driving record required.
• High school diploma or GED required.
• Must have a combined 5 years in security, law enforcement, military, account management, project management, or general management.
• Additional experience in scheduling, payroll, and training is preferred.
• Proficient in basic computer and technology use.
• Strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• Reliable and self-motivated.
• Strong customer service and interpersonal skills a must.
• All candidates must be willing to participate in Securitas’ pre-employment screen process, including drug screen and background investigation.

See a different world.

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

About The Team

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.