Account Manager

Innospec Inc.; Williston (ND); On-site; USD 60,000 - 80,000; Full time

Job summary

Innospec Inc. in Williston, ND is seeking an Account Manager to ensure client needs are understood and satisfied. You will serve as a client advocate and collaborate with internal teams to meet service goals and drive contracts for our chemical services.

The role emphasizes meeting sales objectives, attending client meetings, and providing value through product recommendations, pricing, and contract servicing. Strong communication and a customer-service mindset are essential.

Qualifications

• 2-5 years of production chemical experience.
• Proficient with Word, Excel, Power Point.
• Excellent customer service and communication skills.

Responsibilities

• Meet sales goals by obtaining contracts for services.
• Attend client meetings and make product recommendations that fit client needs.
• Provide services in support of the client’s business plan.
• Maintain client contracts by servicing, pricing, and delivering.
• Assist with account management and customer service activities under guidance of local area manager/Sr. Account Manager.
• Assist with sales calls with emphasis on research, objectives, proposals, contracts and follow ups.
• Perform basic field analysis including water analysis, oil treating, scale and corrosion monitoring; interpret results.
• Assist with collection of samples, using proper techniques, lab procedures, labeling and shipment.
• Performs other duties as assigned.

Skills

Customer service

Communication

Teamwork

Tools

Word

Excel

PowerPoint

Job description

The Account Manager will ensure that each department meets the needs of their clients and customers. They will act as client advocates and work with internal departments to ensure the client needs are understood and satisfied.

Essential Functions

• Meeting sales goal by obtaining contracts for services.
• Attend client meetings and make product recommendations that best fit client needs
• Provide services in support of client’s business plan
• Maintain client contracts by servicing, pricing, and delivering
• Assist with account management and customer service activities under the guidance of your local area manager/Sr. Account Manager
• Assist with sales calls with an emphasis on research, objectives, proposals, contracts and follow ups
• Perform basic field analysis including but not limited to water analysis, oil treating, scale and corrosion monitoring and interpretation of common water analysis
• Assist with collection of samples, utilizing proper sample techniques, along with proper lab procedures, labelling and shipment
• Performs other duties as assigned

Role Requirements

• 2-5 years of production chemical experience
• Proficient with Word, Excel, Power Point
• Excellent customer service and communication skills

Join us as an Account Manager where you can leverage your skills in a supportive environment that values growth, innovation, and success!