Account Manager

Mosaic.tech; Washington (District of Columbia); Hybrid; USD 85,000 - 109,000; Full time

Benefits offered by this job

In-office NYC 2-3 days per week

Job summary

HiBob is seeking an Account Manager to expand our footprint within client organizations and drive revenue through consultative selling of our HR platform. You will partner with Customer Success, Renewal Managers, and Sales Engineers to unlock value and growth.

Ideal candidates have 3+ years in SaaS sales, experience in the US market, and proficiency with Salesforce and AI-driven tools. This hybrid NYC-area role offers in-person collaboration 2–3 days weekly.

Qualifications

• 3+ years in SaaS sales or B2B account management, ideally midmarket.
• Experience managing a US book of business with expansions KPIs.
• Familiarity with HR/payroll technology and value-based selling.
• Proven forecast accuracy and revenue target achievement in SaaS or similar.
• Experience with Salesforce or other CRM tools for client interactions.
• Familiarity with AI-driven sales tools (e.g., Gong Engage).
• Strong written and verbal communication skills.

Responsibilities

• Identify upsell opportunities and deliver new ARR within existing accounts.
• Leverage MEDDPICC to manage complex sales cycles and close deals.
• Build consultative relationships and position HiBob as key to client success.
• Collaborate with Customer Success, Renewal Managers and Sales Engineers to align on needs.
• Proactively build, manage, and forecast a robust opportunity pipeline.
• Consistently meet or exceed revenue targets and KPIs.

Skills

SaaS sales experience

Consultative selling

Strong communication

Tools

Salesforce

Gong Engage

LinkedIn Sales Navigator

Job description

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.

Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us.

As an Account Manager at HiBob, you'll play a pivotal role in expanding our footprint within client organizations by strategically positioning the value of our suite of products. You'll collaborate with Customer Success Managers and Renewal Managers to ensure a seamless client experience, with a primary focus of unlocking revenue potential and driving client success through consultative selling.

Note: We will only consider candidates located in the New York Metro Area who are willing to work in our NYC office 2-3 days a week We love collaborating and connecting with our team members in-person, and we hope you will too!

Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.

• 3+ years of experience in SaaS sales or B2B account management, ideally within the Midmarket segment using a MEDDPICC sales framework.
• Experience overseeing a US book of business with KPIs centered on expansions.
• Familiarity with HR and or Payroll technology and value-based selling methodologies is preferred.
• Proven success in accurately forecasting and achieving revenue targets in a SaaS or similar environment.
• Experience with Salesforce or other CRM tools for managing client interactions.
• Familiarity with AI-driven sales tools (e.g., Gong Engage, LinkedIn Sales Navigator).
• A passion for learning new tools and staying up-to-date with product offerings.
• Self-motivated, with a strong desire to succeed and achieve goals in a fast-paced startup environment.
• Excellent written and verbal communication skills, with the ability to engage clients through various channels.

What You'll Do

• Revenue Growth: Identify upsell opportunities, delivering new ARR within existing accounts.
• Strategic Sales Execution: Leverage the MEDDPICC framework to manage complex sales cycles and close deals effectively.
• Relationship Management: Build strong, consultative relationships with clients to deeply understand their goals and position HiBob solutions as integral to their success.
• Collaboration: Work closely with Customer Success, Renewal Managers and Sales Engineers to align on client needs and identify growth opportunities
• Pipeline Management: Proactively build, manage, and forecast a robust pipeline of opportunities within assigned accounts.
• Target Achievement: Consistently meet or exceed revenue targets and KPIs related to upsell.

Base salaries for this role range from $85,000 - $109,000 USD per year. This role has an additional variable compensation component based on achieving revenue targets.

As an HR company, HiBob seeks to create a best-in-class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender, and all other forms of diversity is pivotal to this mission.

When determining salary ranges for our roles, we look at external market data and the salaries of Bobbers holding the same or similar roles. Our pay bands are wide because great candidates come to us with a broad range of experience and skill sets. When making individual pay rate decisions, we take into account the candidates' depth of experience, their qualifications relative to incumbent employees, and their location-among other factors.