Account Manager

True Rx Health Strategists; Washington (District of Columbia); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Health Savings Account

Wellness incentives

401k matching

Life insurance

Hybrid/Remote work

Paid time off

8 paid holidays

Job summary

True Rx Health Strategists is seeking an Account Manager to lead client engagement and deliver exceptional experiences. The role blends sales, service, and strategic analysis, with hybrid work options and travel as required.

You will manage client inquiries, participate in reviews and enrollments, and act as the expert on our claims-adjudication software. The position involves collaborating on plan design and driving cost-saving initiatives for clients.

Qualifications

• Experience in account management or client services.
• Proficient with Microsoft Office.
• Strong organizational skills and adaptability.
• Willingness to travel occasionally.
• Strong communication skills.

Responsibilities

• Act as a primary contact via telephone and email to resolve client questions.
• Participate in client reviews, open enrollments, and benefit meetings.
• Become the go-to expert in our software for claims adjudication.
• Collaborate on plan parameters with clients.
• Finalize agreements with clients.
• Work with data vendors during installation of new clients.
• Assist in recruiting new clients.
• Perform prospective client cost analysis to identify savings.

Skills

Client communication

Organization

Adaptability

Travel occasionally

Negotiation

Microsoft Office

Tools

Microsoft Office

Job description

Join True Rx Health Strategists as an Account Manager!

Are you ready to dive into a dynamic role that blends innovation, client engagement, and the chance to make a real impact? True Rx Health Strategists is on the lookout for a vibrant and skilled Account Manager to take the lead in shaping exceptional client experiences.

Flexible: Work in office (25%); Work from home: (75%)

*If the employee is: <75 mi. from the office, they will be in 2 times per week. 76-100 mi. from the office, one day per week >100 mi. from the office, fully remote

What You'll Be Doing:

• Client Dynamo: Act as a superhero via telephone and email, swooping in to resolve client questions and issues with finesse.
• Meeting Maven: Participate in high-energy client reviews, open enrollments, and benefit meetings, showcasing your communication prowess.
• Tech Wiz: Become the go-to expert in our proprietary software for claims adjudication, ensuring a seamless client experience.
• Strategic Architect: Collaborate on plan parameters with clients, utilizing the Benefit Plan Design and transition process to elevate their experience.
• Deal Closer: Finalize agreements between True Rx Health Strategist and clients, leaving a lasting impression of professionalism and excellence.
• Innovator: Work with data vendors and external third parties during the installation of new clients, bringing fresh perspectives to the table.
• Trailblazer: Play a key role in recruiting new clients, infusing your research skills into compelling presentations.
• Cost-Savings Maestro: Perform prospective client actual prescription analysis, uncovering potential cost savings like a financial wizard.

What You Bring:

• Solution Provider: Capable of interfacing with True Rx Health Strategist clients and owners to provide innovative solutions to problems.
• Tech Trailblazer: Must be proficient in all Microsoft Office products.
• Organizational Virtuoso: Ability to prioritize and maintain excellent organizational skills, even under stress.
• Adaptable Dynamo: Need to be adaptable and thrive on different responsibilities given periodically.
• Occasional Trailblazer: Travel occasionally as work requires.

True Rx Health Strategist Benefits:

• Path to Wellness: Health, Vision, & Dental Insurance, Health Savings Account, and Wellness Incentives for a balanced life.
• Financial Fitness: 401k Matching and Employer-Provided Life Insurance to secure your future.
• Work-Life Harmony: Flex Time, Hybrid/Fully Remote Work, Paid Time Off, and 8 Paid Holidays for a well-rounded lifestyle.

Our Story:

We’ve been pharmacy innovators since the Wright Brothers took flight. For more than 120 years, we have been innovating pharmacy solutions and taking care of patients. True Rx Health Strategists is led by a fourth generation of pharmacists. We are family-owned and continue to provide caring service for clients and patients. Our team of pharmacists and strategists delivers proven programs that find maximum savings and minimum disruption by creating a benefits plan that fits the unique needs of clients and patients. Learn more about us here.

Our Mission:

True Rx Health Strategists cultivates health, integrity, innovation, and care to transcend pharmacy benefit solutions for employers and patients.

Learn more about our remarkable team members.

Our Promise:

As a pharmacist-led company, True Rx Health Strategists has an oath to treat members as patients. With our experience as health care providers, we protect companies against waste in health care spending and work hard to improve the health of employees every day. We get to improve lives by treating employees as our patients. Here are a few words from one of those lives.

True Rx Health Strategists hires equally for culture fit and technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star team members.
True Rx Health Strategists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.