Account Manager

U Trust Insurance Agency LLC; Vancouver (WA); On-site; USD 60,000 - 85,000; Full time

Job summary

U Trust Insurance is seeking a motivated Account Manager to grow our client relationships in Vancouver, Washington. You will manage existing accounts, coordinate service requests, and collaborate with internal teams to ensure efficient operations.

The role requires strong communication, organization, and ownership, with the ability to thrive in a collaborative environment and deliver excellent customer service daily.

Qualifications

• Experience in account management, customer support, or another client-facing position.
• Insurance industry experience preferred, with knowledge of insurance products, services, and markets.
• An active Property and Casualty insurance producer license is a plus, and we are happy to support candidates who are interested in obtaining one.
• Strong communication and organizational skills, with the ability to build rapport and maintain positive relationships with clients and partners.
• Ability to work with accuracy in a fast-paced environment.
• Strong sense of ownership and follow-through.
• Ability to prioritize and manage workload independently while working effectively with team members and internal departments.
• Tech savvy, able to quickly learn and navigate new software and systems.
• Knowledge of Ukrainian or Russian language is a plus.

Responsibilities

• Manage and support existing client accounts, related servicing requests.
• Handle client communication in a professional and timely manner.
• Follow up on open requests and help move them to resolution.
• Keep client account and policy records complete, up to date, and well organized.
• Ensure data consistency and integrity across CRM and ERP systems.
• Work closely with internal teams to support client needs.
• Help ensure a high level of service and attention to detail in daily operations.

Skills

Account management

Customer support

Communication

Organizational skills

Ownership

Problem solving

Time management

Tech savvy

Ukrainian/Russian language

Tools

CRM software

ERP systems

Microsoft Office

Job description

Join Our Team as an Account Manager!

Are you someone who enjoys building relationships, solving problems, and making sure everything runs smoothly? We'd love to meet you!

U Trust Insurance is growing, and we're looking for a motivated and detail-oriented Account Manager to join our team in Vancouver, Washington.

In this role, you'll be an important part of our client experience, building strong relationships with existing clients, managing their accounts, coordinating service requests, and collaborating with internal teams to ensure everything runs efficiently.

We're looking for someone who takes ownership of their work, enjoys staying organized, and thrives in a collaborative environment. If you're a proactive problem-solver who values accuracy, clear communication, and delivering excellent customer service, you'll feel right at home with us.

This is a full-time, on-site opportunity at our Vancouver office, where you'll have the chance to contribute to a growing company and make a meaningful impact every day.

Responsibilities

• Manage and support existing client accounts, related servicing requests
• Handle client communication in a professional and timely manner
• Follow up on open requests and help move them to resolution
• Keep client account and policy records complete, up to date, and well organized
• Ensure data consistency and integrity across CRM and ERP systems
• Work closely with internal teams to support client needs
• Help ensure a high level of service and attention to detail in daily operations

Qualifications

• Experience in account management, customer support, or another client-facing position
• Insurance industry experience preferred, with knowledge of insurance products, services, and markets
• An active Property and Casualty insurance producer license is a plus, and we are happy to support candidates who are interested in obtaining one
• Strong communication and organizational skills, with the ability to build rapport and maintain positive relationships with clients and partners
• Ability to work with accuracy in a fast-paced environment
• Strong sense of ownership and follow-through
• Ability to prioritize and manage workload independently while working effectively with team members and internal departments
• Tech savvy, able to quickly learn and navigate new software and systems
• Knowledge of Ukrainian or Russian language is a plus

Schedule

• Monday to Friday
• 8:00 AM – 4:00 PM
• On-site in Vancouver, WA

About U Trust Insurance

At U Trust Insurance, we do more than provide insurance — we help keep America's trucking businesses moving.

Founded in 2018, U Trust Insurance is a growing U.S. insurance agency specializing in commercial trucking insurance. With offices in Washington and South Carolina and a diverse international team, we're building a company where collaboration, fresh ideas, and professional growth matter.

We believe our success starts with our people. We value initiative, ownership, and teamwork, and we're looking for individuals who want to make a real impact, grow alongside the business, and be part of our journey.

If you're looking for more than just a job - a place where your contributions matter and your career can grow - we'd love to meet you!

Equal Opportunity Employer

U Trust Insurance is an equal opportunity employer and considers all qualified applicants without regard to legally protected characteristics.