Account Manager, Commercial

The Partners Group LLC; Renton (WA); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision Insurance

Life and Disability Insurance

Retirement plan

Employee ownership opportunities

Profit-sharing

Hybrid work schedule

Volunteer time and charitable matches

Job summary

The Partners Group LLC, a Pacific Northwest insurance broker, is seeking an experienced Commercial Lines Account Manager to support clients and Producers with day-to-day service, renewals, endorsements, certificates, and policy documentation, while delivering an exceptional client experience. Location: Renton, WA or Boise, ID preferred, in-office with hybrid work options; open to fully remote for highly-qualified candidates in Pacific/Mountain Time Zones.

40 hours/week, Mon-Fri.

Qualifications

• Active Property & Casualty license required.
• 5–7+ years in commercial insurance account management or related roles.
• Strong understanding of coverage lines, especially in construction/real estate.
• Proficiency with AMS360 and MS Office.

Responsibilities

• Serve as main contact for assigned Commercial Lines clients, handling daily service requests and resolving issues promptly.
• Manage account servicing, including renewals, endorsements, certificates, and policy documentation.
• Coordinate renewal and re-marketing, prepare submissions, review quotes, and support proposals.
• Analyze client needs and coverage forms to identify gaps and propose solutions.
• Collaborate with Producers to market and place new/renewal business with thorough AMS360 documentation.
• Participate in client meetings and team discussions to support relationships.

Skills

Client relationships

Account management

Communication

Attention to detail

Time management

Education

Property & Casualty License (Active)

Bachelor’s degree preferred

Tools

AMS360

Microsoft Office Suite

Job description

Description

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.

TPG’s success is driven by a culture that values partnerships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

Are you ready to join an amazing team that has won too many Employer of Choice awards to list? Let’s work together!

The Partners Group currently has an outstanding opportunity for an experienced commercial insurance professional to join our Commercial Lines team as an Account Manager.

How you will make an impact at TPG:

As an Account Manager with our Commercial Lines division, you’ll play a key role in supporting our clients and Producers by managing day-to-day service needs, ensuring accuracy in coverage, and delivering an exceptional client experience. You’ll handle a mix of technical and relationship-focused responsibilities, combining your insurance knowledge, attention to detail, and communication skills to build trust and long-term partnerships with our clients.

This role is well suited for a detail-oriented commercial insurance Account Manager with hands-on experience in construction and real estate accounts who is motivated to make a meaningful impact through high-quality service and trusted partnerships.

A typical day in this role:

• Serve as the main contact for assigned Commercial Lines clients, handling daily service requests and resolving issues promptly
• Manage account servicing, including renewals, endorsements, certificates, and policy documentation, with accuracy and attention to detail
• Coordinate renewal and re-marketing efforts; preparing submissions, reviewing quotes, comparing coverage, and supporting Producers with proposals and presentations
• Analyze client needs, exposures, and coverage forms to identify gaps and recommend appropriate solutions
• Collaborate with Producers and internal teams to market and place new and renewal business while maintaining thorough documentation in AMS360
• Participate in client meetings and team discussions to support strong relationships and client retention

Key details

Title: Account Manager

Location: Renton, WA or Boise, ID preferred; in-office with hybrid work opportunities.

Open to considering fully-remote, highly-qualified candidates, preferably in Pacific or Mountain Time Zones.

Hours: 40 hours/week, Mon-Fri

Salary Range: $75,000 – $105,000 annually, DOE

Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

Travel: Minimal, if any

What you’ll bring to the table

• Active Property & Casualty License (required)
• Minimum 5-7+ years of experience in commercial insurance account management, client service, or related roles; preferably in an agency setting
• Strong understanding of commercial insurance coverage lines, policies, and service workflows, especially in construction, farm, and/or real estate
• Prior contract review experience highly desired
• Proficiency in Microsoft Office Suite, and experience using AMS360 or similar agency management systems
• Ability to navigate complex carrier websites to enter data, locate policy information and generate documents
• Exceptional communication skills, written and verbal
• Proven ability to stay organized and manage multiple priorities with accuracy and professionalism
• Bachelor’s degree preferred; high school diploma (or equivalent) required

What will make you really stand out

• Professional insurance designations such as CIC, CPCU, or ARM
• Experience supporting multiple Producers or managing a diverse client portfolio
• Experience with multiple insurance carriers
• A proactive mindset with a passion for helping others and collaborating as part of a close-knit team
• Positive, professional, and approachable demeanor - you enjoy your work and help foster a supportive team environment
• Comfort adapting to evolving client needs and maintaining composure under pressure

What TPG can offer you

At TPG, you’ll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest where collaboration, integrity, and a client-first mindset guide everything that we do. We foster a supportive, professional environment that values expertise, teamwork, and long-term growth - and we invest in our people so they can do their best work. This includes:

• A comprehensive benefits package including generous Paid Time Off, Medical, Dental, and Vision Insurance, Life and Disability Insurance, a Retirement plan, and employee ownership opportunities, as well as profit-sharing
• Ongoing support & development, including Continuing Education and encouragement toward professional designations
• A hybrid work schedule that supports flexibility while maintaining strong team connection
• Community involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All-company holiday volunteer day

Commitment To Diversity

TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.

Please note: Direct applicants only. We are not accepting resumes or inquiries from external recruiters or staffing agencies.

The Partners Group provides equal employment opportunities to all employees and applicants for employment. TPG prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We use E-Verify to confirm the identity and employment eligibility of all new hires.