Account Manager

Twist Bioscience; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Twist Bioscience is seeking an Account Manager for the Japan market, focusing on DSPS and remote APAC regions. The role involves delivering revenue, forecasting, and driving growth in DNA synthesis and protein sciences product portfolios.

You will maintain competitive knowledge and collect customer feedback to inform new products. The candidate should have a strong track record in meeting financial targets, 3–5+ years in life science sales, and experience with Salesforce.

Qualifications

• Proven track record of delivering financial targets quarterly and annually.
• 3-5+ years of experience selling life science reagents and solutions; knowledge of synthetic biology preferred.
• B2B sales experience to pharma, chemical, academic or Agbio orgs is preferred.

Responsibilities

• Attain quarterly and annual revenue targets.
• Deliver accurate and timely forecasts for the territory.
• Develop and manage relationships with customers/dealers at multiple levels.
• Develop contingency and risk mitigation plans for the region.
• Develop and execute supply agreements with customers to support new and existing business.
• Maintain CRM database with up-to-date information.
• Represent the company at relevant trade shows.
• Maintain awareness of the competitive landscape and provide feedback for product ideas.
• Additional duties as assigned.

Skills

Revenue targets

Forecasting

Key relationships

Technical sales

Salesforce

Synthetic biology

Life sciences

B2B sales

Education

Bachelor's degree in Biology

Tools

Salesforce

Job description

Account Manager, DSPS - Japan

Location: APAC - Remote

Department: Sales, Marketing & Customer Support

Twist Japan is seeking to develop its market presence in the West of Japan, with a particular focus on Kansai (Osaka/ Kyoto), Kyushu and Chugoku regions. The Account Manager will be responsible for delivering revenue and driving growth in the Twist Bioscience DNA synthesis and Protein sciences product portfolios. (S)he is accountable for delivering accurate revenue forecasts throughout the fiscal year, enabling the executive team to monitor business performance and drive decision making. (S)he is required to maintain knowledge of competitor products and their commercial strategies, identifying, and escalating their activities in a time bound manner. (S)he is also accountable for providing customer feedback on Twist Bioscience products in addition to identifying unmet customer needs that will enable the development of new and innovative products.

What You’ll Be Doing

Job performance will involve a variety of activities including:

• Attain quarterly and annual revenue targets established from annual commission plans.
• Deliver accurate and timely forecasts for their territory.
• Develop and manage key relationships with new and existing customers/ dealers at multiple organizational levels.
• Develop contingency and risk mitigation plans for the region as necessary.
• Develop and execute supply agreements with customers to support new and existing business.
• Maintain CRM database with up-to-date information
• Represent the company at relevant trade shows.
• Maintain and raise awareness of the competitive landscape, provide customer feedback, and introduce new product ideas to internal partners.
• Additional duties as assigned.

What You’ll Bring to the Team

• Proven track record of delivering financial targets on a quarterly and annual basis
• At least 3-5+ years of experience of selling life science reagents and solutions. Knowledge of synthetic biology products and markets preferred.
• Businesses to business experience preferred, in particular, selling to pharma, chemical, academic and/or Agbio organizations.
• Demonstrated technical knowledge of synthetic biology applications utilizing synthetic genes, pathways and organisms a necessity.
• A background in technical sales and support or product management is preferred.
• Application of Salesforce.com a prerequisite.

KEY ATTRIBUTES:

• Demonstrated drive, determination and self-motivation resulting in consistent achievement of financial results.
• Demonstrated scientific problem-solving skills.
• Demonstrated technical depth in synthetic biology applications and workflows.
• Positive external and internal relationship management skills.
• Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively.
• Strong communication and presentation skills.
• Proven ability to thrive in a start-up/ change oriented environment.
• Proven coaching, mentoring, team building and leadership skills.
• Proven as a strategic thinker, backed up by a track record of tactical execution.

EDUCATION:

Bachelor's degree (B.A./B. S) from four-year college or university preferred in Biology or similar field.