Account Manager

Clarion Technologies; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

A forward-thinking company is looking for an Account Manager to foster relationships with small to mid-sized clients in the US. This role emphasizes strategic account growth and client success, requiring excellent communication and relationship-building skills. The ideal candidate will have extensive experience in account management within tech environments, showcasing a collaborative approach while engaging with both technical and non-technical stakeholders. Join this innovative firm to make a significant impact on client relationships and drive business growth.

Qualifications

• 10-20 years of experience in key account management or business development.
• Experience in IT, cloud, telecom, or SaaS services.

Responsibilities

• Manage relationships with key client stakeholders and understand their needs.
• Identify growth opportunities through consultative engagement.
• Coordinate with pre-sales and delivery teams.

Skills

Account Management

Client Success

Business Development

Communication Skills

Strategic Thinking

Job description

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About Clarion Technologies

ClarionTech Inc is the US arm of Clarion Technologies, an IT services company providing customized software solutions across various industries worldwide. Based in India, we have 23+ years of expertise in Digital Transformation, leveraging cutting-edge technology, Agile development, and best coding practices to deliver reliable, secure, and user-friendly software. We are a CMMI level 3 certified company, recognized as a Great Place to Work in 2019, and ranked among Top Software Developers in India by Clutch. Our head office is in Pune, India, with two delivery centers in Pune and Ahmedabad.

Job Title: Account Manager – IT Services (US Region)

Location: Remote (US-based)

Overview:

We are seeking an Account Manager to develop and grow relationships with our small to mid-sized US-based clients. The role focuses on strategic account growth—building trust, identifying new opportunities, and coordinating with internal teams to ensure client success. The Account Manager will engage with clients on business and high-level technical topics but will not be responsible for project delivery.

Key Responsibilities:

• Manage relationships with key client stakeholders, understanding their business, challenges, and needs.
• Identify opportunities for growth through consultative engagement.
• Maintain regular communication to monitor satisfaction and address issues proactively.
• Coordinate with pre-sales and delivery teams in India to involve the right expertise.
• Represent the company professionally, especially when communicating with non-technical or semi-technical audiences.
• Develop account expansion strategies and work towards growth targets.

Ideal Candidate Profile:

• 10-20 years of experience in key account management, client success, or business development in tech environments.
• Experience working with IT, cloud, telecom, SaaS, or related services; consulting experience is a plus.
• Excellent communication and relationship skills, especially with VP/CXO-level stakeholders.
• Comfortable discussing technology impacts (e.g., cloud migration, application development, digital transformation) without being a tech expert.
• Strong strategic and commercial acumen to identify opportunities and influence decisions.
• Collaborative approach, able to work with offshore delivery and cross-functional teams.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• IT Services and IT Consulting

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