Account Manager

Gables Search Group; United States; On-site; USD 75,000 - 105,000; Full time

Job summary

Gables Search Group is seeking an Account Manager to serve as the primary contact for key customer accounts within a manufacturing environment. You will build and nurture long-term relationships, support commercial activities, and collaborate with internal teams to ensure successful execution of programs.

The ideal candidate is relationship-driven, commercially minded, highly organized, and comfortable working with customers and cross-functional teams.

Qualifications

• Account management experience within a manufacturing environment.
• RFQ ownership, quotation preparation and proposal management.
• Commercial experience including pricing, contracts, profitability, and negotiations.
• Cross-functional collaboration with Engineering, Quality, Purchasing, etc.
• Strong CRM and communication skills; ERP and reporting familiarity.

Responsibilities

• Manage and strengthen existing customer relationships.
• Serve as the voice of the customer internally and the voice of the company externally.
• Coordinate RFQs, quotations, pricing activities, and customer requests.
• Partner with internal departments to resolve quality, delivery, and commercial issues.
• Conduct account reviews, forecasting, and strategic planning activities.
• Monitor customer satisfaction and identify opportunities to improve account performance.
• Ensure successful communication and collaboration throughout the product lifecycle.

Skills

Account management

RFQ ownership

Pricing & bids

Customer relations

Cross-functional collaboration

Excel

Tools

ERP systems

Job description

The Account Manager will serve as the primary point of contact for key customer accounts within a manufacturing environment. This individual will build and maintain long-term customer relationships, support commercial activities, and collaborate closely with internal teams to ensure successful execution of customer programs.

The ideal candidate is relationship-driven, commercially minded, highly organized, and comfortable working with both customers and internal teams. They demonstrate strong ownership of customer accounts, understand manufacturing operations, and can successfully manage complex customer relationships while supporting long-term business objectives.

• Manage and strengthen existing customer relationships.
• Serve as the voice of the customer internally and the voice of the company externally.
• Coordinate RFQs, quotations, pricing activities, and customer requests.
• Partner with internal departments to resolve quality, delivery, and commercial issues.
• Conduct account reviews, forecasting, and strategic planning activities.
• Monitor customer satisfaction and identify opportunities to improve account performance.
• Ensure successful communication and collaboration throughout the product lifecycle.

Requirements

• Account management experience within a manufacturing environment.
• RFQ ownership, quotation preparation, and proposal management.
• Commercial experience including pricing, contract discussions, profitability reviews, and customer negotiations.
• Ability to work cross-functionally with Engineering, Quality, Purchasing, Supply Chain, Operations, and Manufacturing teams.
• Experience managing customer issues, quality concerns, engineering changes, and ongoing account support.
• Strong customer relationship management and communication skills.
• Proficiency in ERP systems, Microsoft Excel, and business reporting tools.
• Experience conducting business reviews, forecasting, and account planning.