Account Manager

Amerit Fleet Solutions; United States; Remote; USD 105,000 - 120,000; Full time

Benefits offered by this job

Full benefits within 30 days

Medical/dental/vision coverage

401(k) match

Paid time off

Job summary

Amerit Fleet Solutions, a leading fleet maintenance company in the U.S., is seeking an experienced Account Manager to partner with our customers and ensure long-term success. You will manage an assigned client with fleet assets under a maintenance agreement, communicate updates from the client to support day-to-day requests, and drive account performance.

This remote position offers a compensation range of $105,000-$120,000 with bonus potential, paid weekly.

Qualifications

• Proven work experience as a national account manager or key account manager.
• Experience with an equipment fleet business preferred.
• Strong communication, presentation and negotiation skills.
• Proficient in MS Excel and MS Office to create and present reports.
• Experience processing billing, invoices, work orders and fleet repairs.
• BA/BS degree in Business Administration or relevant field.
• Fleet maintenance experience a plus.

Responsibilities

• Key contact and trusted advisor for account relationships with Amerit and client.
• Understand all relevant work orders and contract documents and ensure compliance.
• Track segment KPIs and present results and trends.
• Identify risk areas and report to General Manager.
• Ensure timely delivery of solutions per customer needs and objectives.
• Communicate progress and forecast account metrics to stakeholders.
• Assist with high severity requests or escalations.
• Support Amerit's Fleet Managers.

Skills

Account management

Client relations

Communication

Presentation

Negotiation

Customer service

Self-starter

Data reporting

Education

BA/BS in Business Administration or relevant field

Tools

MS Excel

MS Office

Job description

Position Summary

Amerit Fleet Solutions , one of the leading fleet maintenance companies in the U.S., is looking to hire an experienced Account Manager to join our growing team! The Account Manager partners with our customers and ensure their long-term success. The Account Manager's role is to manage an assigned customer with fleet assets under a maintenance agreement, communicate updates from the customer to support the day-to-day requests, account reporting, account & internal relationships, and overall account performance while seeking opportunities to grow.

Compensation: Competitive Salary Pay - Paid weekly, every Friday! Salary Range: $105,000-$120,000 depending on location and experience with bonus potential.

Location: Remotely based position

The benefits of belonging - what's in it for you?

• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) match program
• Paid vacation, holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $1,000 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion
• Wellness and fitness programs through our providers

Position Responsibilities:

• Key contact and trusted advisor for account relationships, including all business partners within Amerit and our client
• Understand all relevant work orders and contract documents active between Amerit and client, and ensure the business is operating within the confines of all agreements
• Consistently track Segment KPIs and present results and trends
• Identify risk areas and present them to the General Manager
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress and forecasting account metrics and initiatives; daily/weekly/monthly/quarterly to internal and external stakeholders
• Assist with high severity requests or issue escalations as needed
• Support Amerit's Fleet Managers

Travel 20%

Position Requirements and Education

• Proven work experience as a national account manager or key account manager, preferably within an equipment fleet business. Preferred experience with an industrial or manufacturing customer segment.
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including the field, executive and C-level
• Proficient in MS Excel experience and MS Office to create and present reports
• Experience in processing billing, invoices, work orders and fleet repairs
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple account management projects at a time while paying strict attention to detail
• Excellent customer service skills
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communications skills
• Must be a self-starter and can work independently
• BA/BS degree in Business Administration or relevant field
• Fleet maintenance experience a plus