Account Manager

Buildsafe; United States; Hybrid; USD 50,000 - 68,000; Full time

Benefits offered by this job

Weekly pay

Competitive salary

Phone provided

Laptop provided

Vehicle access

Novated lease vehicle

Job summary

Buildsafe in Adelaide seeks an experienced Account Manager to manage and grow residential builder relationships across South Australia. You will split time between the office and site, handling quotes, CRM activity, and on-site client meetings to understand project needs.

You will work closely with operations and internal teams to ensure a seamless client experience from enquiry through delivery, building long-term relationships and accountability.

Qualifications

• Experience in construction, building services, scaffold, access, or hire industries.
• Strong communication and relationship-building skills.
• Practical, solutions-focused mindset.
• Confident engaging with clients on site and in the office.
• Experience using CRM systems to manage sales activity.
• Strong organisation and attention to detail.
• Current driver’s licence (essential).

Responsibilities

• Manage a portfolio of residential builder clients across South Australia.
• Balance office-based sales activity with regular site visits and client meetings.
• Support Senior Account Managers with client management and growth opportunities.
• Coordinate quotes, bookings, and project follow-ups.
• Maintain accurate CRM records and documentation.
• Work closely with operations to ensure smooth project delivery.
• Identify opportunities to grow share of wallet within existing accounts and with new clients.
• Maintain strong client retention through consistent service and follow-through.

Skills

CRM proficiency

Relationship building

Communication

Organisational skills

Tools

CRM software

Job description

The Opportunity

Buildsafe is one of Australia’s leading height safety and access solutions providers, partnering with many of Adelaide’s most recognised residential builders.

We’re seeking an experienced Account Manager to join our Adelaide team, supporting residential builders and construction clients across the region. This role is focused on managing and growing existing client relationships while identifying opportunities to increase Buildsafe’s presence across residential projects.

You’ll split your time between the office and site, managing quotes, follow-ups, and CRM activity, while also meeting builders on-site to understand project requirements and maintain strong working relationships.

You’ll work closely with operations and internal teams to ensure a seamless experience for clients from initial enquiry through to project delivery.

This role suits someone who values structure, accountability, and long-term relationships.

About You

You’re commercially minded, well organised, and comfortable balancing office-based administration with regular site engagement. You take ownership of your portfolio, communicate clearly, and follow things through.

You’re confident dealing with builders and site teams, and you understand the importance of accurate quoting, CRM discipline, and clean handovers to operations.

You’ll bring:

• Experience in construction, building services, scaffold, access, or hire industries
• Strong communication and relationship-building skills
• A practical, solutions-focused mindset
• Confidence engaging with clients both in the office and on site
• Experience using CRM systems to manage sales activity
• Strong organisation and attention to detail
• A current driver’s licence (essential)

Your Role

• Manage a portfolio of residential builder clients across South Australia
• Balance office-based sales activity with regular site visits and client meetings
• Support Senior Account Managers with client management and growth opportunities
• Coordinate quotes, bookings, and project follow-ups
• Maintain accurate and up-to-date records in the Buildsafe CRM
• Work closely with operations to ensure smooth project delivery
• Identify opportunities to grow share of wallet within existing accounts & growth with new clients
• Maintain strong client retention through consistent service and follow-through

What’s on Offer

• Full-time role with weekly pay
• Competitive salary
• Tools of the trade provided(phone, laptop, vehicle access as required)
• Opportunity to move into a novated lease vehicle arrangement following successful completion of probation
• Hands-on training and mentoring from experienced industry professionals
• Clear career pathway into senior account management roles
• Temporary Lewiston office location
• Supportive, team-based culture focused on accountability and long-term success
• Access to our Employee Assistance Program

This Role Is Ideal For Someone Who:

• Takes pride in representing a reputable brand on site and with clients
• Enjoys relationship-led sales rather than transactional selling
• Values structure, process, and follow-through
• Wants long-term career growth in a stable, established business