Account Manager

aksteel; United States; On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Education assistance

Paid time off

Variable compensation opportunity

Job summary

Ferrous Processing and Trading (FPT) is seeking an Account Manager to grow its non-ferrous brokerage business through strategic supplier and customer relationships. The role focuses on developing market plans, negotiating terms, and ensuring disciplined execution across the metals industry.

You will collaborate with operations, logistics, purchasing, and risk management to support end-to-end transactions and visit partners across North America.

Qualifications

• 10+ years of progressive experience in scrap metal, recycling, metals brokerage, commodity, or related industry.
• Strong non-ferrous scrap industry experience preferred.
• Proven ability to negotiate terms and manage transactions end-to-end.
• Established network of industry contacts preferred.
• Experience with large corporate accounts, Tier 1 suppliers, OEMs, or processors is a plus.

Responsibilities

• Manage, develop, and grow FPT's non-ferrous brokerage business, including supplier and customer relationships.
• Serve as a senior commercial point of contact for key suppliers and customers and develop value-creating solutions.
• Develop and execute strategic account and market plans to increase volume, profitability, retention, and market share.
• Negotiate purchases, sales, pricing, freight, payment terms, specifications, and other commercial conditions while maintaining margin and risk discipline.
• Monitor non-ferrous scrap markets, including pricing, supply-demand dynamics, and competitive activity.
• Forecast supplier availability, customer demand, shipment volumes, market conditions, and financial performance to support planning.
• Collaborate with operations, logistics, purchasing, accounting, risk management, sales, and leadership for accurate and efficient execution.
• Establish and maintain relationships with decision-makers across the recycling and metals industry.
• Represent FPT and Cleveland-Cliffs at industry conferences and meetings.
• Travel regularly throughout North America to visit suppliers, customers, and facilities.

Skills

Account management

Negotiation

Relationship management

Market knowledge

Strategic planning

Education

Bachelor's degree in Business, Finance, Supply Chain, Marketing, Economics, or related field

Tools

CRM

ERP

Commodity-management systems

Job description

Location: Detroit, MI

Ferrous Processing and Trading (FPT) is one of North America's premier processors, buyers, sellers, and recyclers of scrap metals of all kinds and is a key supplier to the metals industry throughout North America. FPT is a wholly owned business of Cleveland-Cliffs and has an immediate opportunity for an Account Manager. The Account Manager is responsible for developing, managing, and expanding FPT's non-ferrous brokerage business through strategic supplier and customer relationships, business development, market knowledge, commercial negotiations, and disciplined execution.

Summary of Responsibilities:

• Manage, develop, and grow FPT's non-ferrous brokerage business, including both supplier and customer relationships.
• Serve as a senior commercial point of contact for key suppliers and customers and develop solutions that create long-term value for both the customer and FPT.
• Develop and execute strategic account and market plans designed to increase volume, profitability, customer retention, supplier retention, and market share.
• Negotiate purchases, sales, pricing, freight, payment terms, specifications, and other commercial conditions while maintaining appropriate margin and risk discipline.
• Monitor non-ferrous scrap markets, including commodity pricing, supply and demand dynamics, competitive activity, freight conditions, and customer requirements.
• Forecast supplier availability, customer demand, shipment volumes, market conditions, and financial performance to support purchasing, sales, logistics, and operational planning.
• Work closely with FPT's operations, logistics, purchasing, accounting, risk management, sales, and leadership teams to ensure transactions are executed accurately and efficiently.
• Establish and maintain relationships with key decision-makers throughout the non-ferrous recycling and metals industry.
• Represent FPT and Cleveland-Cliffs professionally at ReMA conferences, regional meetings, industry events, supplier meetings, customer meetings, and other strategic business functions.
• Travel regularly throughout North America to visit suppliers, customers, processing facilities, consumers, and strategic business partners.

Minimum Qualifications:

• 10+ years of progressive experience in the scrap metal, recycling, metals, brokerage, commodity, or related industry.
• Significant non-ferrous scrap industry experience strongly preferred.
• Strong understanding of non-ferrous scrap grades, specifications, pricing, markets, and end-use applications.
• Demonstrated ability to identify profitable opportunities, negotiate commercial terms, and manage transactions from initial opportunity through completion.
• Established network of industry contacts and relationships preferred.
• Experience working with large corporate accounts, Tier 1 suppliers, OEMs, scrap processors, dealers, mills, foundries, smelters, or other industrial consumers preferred.
• Strong negotiation, communication, relationship-management, and problem-solving skills.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office and business systems; experience with CRM, ERP, or commodity-management systems preferred.
• Willingness and ability to travel approximately 25-40% throughout North America, including regular supplier and customer visits and attendance at ReMA and other industry events.

Preferred Qualifications:

• Bachelor's degree in Business, Finance, Supply Chain, Marketing, Economics, or a related field, or equivalent combination of education and industry experience.
• 10+ years of experience specifically within the non-ferrous scrap industry.
• Established relationships with significant non-ferrous scrap suppliers and consumers.
• Experience managing a significant book of business, brokerage portfolio, or commercial territory.
• Proven experience developing new markets, territories, suppliers, and customers.
• Experience with commodity pricing and market-based purchasing and sales.
• Active participation in ReMA or other industry organizations.

Ferrous Processing and Trading is a subsidiary of Cleveland-Cliffs Inc., the largest flat-rolled steel company, and the largest iron ore pellet producer in North America. Cleveland-Cliffs is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to [e-mail] or call 1-[phone] and let us know t