Account Manager

FlexDealer; United States; Teletrabalho; USD 60 000 - 73 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company laptop

Remote work

Training onboarding

Resumo da oferta

FlexDealer, a US-based automotive digital marketing agency, seeks an Account Manager to be the primary liaison for dealer clients and dealer groups. You will lead client calls, review performance, and ensure clients understand results and planned actions.

You will bring automotive experience and hands-on proficiency with GA4, Google Ads, Meta Ads, and SEO, managing multiple accounts remotely from anywhere in the United States.

Qualificações

• Automotive industry experience is required.
• Previous account management and client-facing experience.
• Clear, confident client communication and ownership in a remote-first environment.
• Hands-on experience with GA4, Google Ads, Meta Ads, and SEO.

Responsabilidades

• Serve as the primary point of contact for marketing agency clients and dealer groups.
• Lead client calls, review performance, and communicate results and next steps.
• Set meeting schedules, attend and lead all client meetings for your accounts.
• Coordinate with production and cross-functional teams to ensure client success.

Conhecimentos

Communication

Ownership

Remote work

Ferramentas

GA4

Google Ads

Meta Ads

SEO

Descrição da oferta de emprego

FlexDealer is an automotive digital marketing agency and technology company serving dealerships in the US and Canada. The company is led by CEO Michael Cirillo, host of The Dealer Playbook.

Location: Remote, United States only. Applicants must live in the United States. This is a US based hire to oversee US dealer group accounts.

Employment type: Full time

Compensation: $60,000 to $73,000+ per year, depending on experience

Travel: Ability and willingness to travel, if open to it, for client visits and conferences in North America

About the role

The Account Manager is the primary point of contact for FlexDealer dealer clients and dealer groups. You lead client calls, review performance, and make sure clients always know what is happening, what the numbers mean, and what happens next. This is a high touch relationship role. Our dealer clients are demanding, and they stay because someone knows their store, knows their numbers, and closes the loop. If you are the person clients actually want to hear from, this role will fit you.

What you will do

Serve as the primary point of contact for marketing agency clients, primarily automotive clients. Liaise with clients on monthly and quarterly marketing plans. Develop strategy with the production team. Provide recommendations based on campaign performance across advertising, SEO, and content. Explain the strategy behind work completed and work planned, showing the value of that work to the client. Review monthly client reporting, both internally and with clients. Set client meeting schedules, and attend and lead all client meetings for your accounts. Field incoming client calls, questions, and support requests, and follow each one through to resolution. Understand the current automotive landscape as it relates to each client and their market. Build relationships that reflect each client's personality and preferences, including how and how often they want to be contacted. Set up client marketing and website projects in project management tools. Work cross functionally so all stakeholders are aligned on client success. Maintain confidentiality of proprietary client information. Present professionally and with integrity in every client interaction.

What you must bring

Automotive experience and hands on performance knowledge are requirements for this role, not preferences. Please apply only if you meet the bar below.

Automotive experience: Automotive industry experience is required. That experience may come from a dealership, a dealer group, or an automotive agency or vendor.

Account ownership: Previous account management and client facing experience, managing multiple accounts at once, personally owning client relationships, and leading client meetings.

Communication and ownership: Clear, confident client communication in plain English, with strong follow through. You are organized in a remote first environment, coachable, and you take ownership when you do not know an answer and close the loop.

Working knowledge required in four areas. For each area, working knowledge means you have personally done the work described. If you have only received reports from others, that does not meet the bar for this role.

Google Analytics / GA4: You have personally navigated GA4, used it regularly, and reviewed and discussed performance with clients.

Google Ads: You have personally navigated the platform, reviewed campaign performance, discussed results with clients, and worked with paid media specialists.

Meta / Facebook Ads: You have personally navigated the platform, reviewed performance, and discussed results with clients.

SEO: You have reviewed SEO performance and reports, explained SEO recommendations and strategy to clients, and worked with SEO specialists.

Nice to have, not required: GA4 certification, Google Ads certifications, Facebook Blueprint, HubSpot experience.

What FlexDealer provides

Company laptop and other assets as required, remote work environment, training and onboarding.