Account Manager

SOTI; United States; Remote; USD 51,000 - 80,000; Full time

Job summary

SOTI is seeking an experienced Account Manager to lead relationships with customers and channel partners across Belgium from a remote location. You will develop account plans, drive revenue growth, and act as a trusted advisor to executives, delivering measurable value.

You will foster partner ecosystems, manage renewals and upsell opportunities, and work with cross-functional teams to ensure exceptional customer experiences in a fast-paced, globally distributed environment.

Qualifications

• 3-5+ years of experience in Account Management, Channel Sales, Business Development, Enterprise Sales, or Partner Management within the High-Tech or SaaS industry.
• Proven track record of driving revenue growth through direct customer engagement and channel partner development.
• Experience managing enterprise customer accounts and developing reseller, distributor, or strategic partner relationships.
• Strong understanding of indirect sales models, channel ecosystems, and partner-led go-to-market strategies.
• Demonstrated success in achieving or exceeding sales quotas, retention targets, and growth objectives.
• Ability to build and maintain executive-level relationships with customers, partners, and internal stakeholders.
• Strong consultative selling, negotiation, and account planning skills.
• Experience conducting business reviews, strategic planning sessions, and executive presentations.
• Ability to identify customer needs, uncover growth opportunities, and align solutions to business objectives.
• Excellent communication, relationship-building, and stakeholder management skills.
• Self-motivated and results-oriented, with the ability to work independently in a fast-paced environment.
• Proficiency with Salesforce CRM, Microsoft Office Suite, and modern sales enablement tools.
• Knowledge of EMM, UEM, SaaS, cybersecurity, endpoint management, or enterprise software solutions is highly desirable.
• Experience working with enterprise customers and channel partners in the Belgian market is a strong advantage.
• Bachelor’s degree in Business, Marketing, Engineering, or equivalent industry experience.

Responsibilities

• Serve as the primary point of contact for assigned customers and channel partners across Belgium, building trusted, long-term relationships that drive customer success and business growth.
• Develop and execute account and territory plans to achieve revenue, retention, and strategic growth objectives.
• Act as a trusted advisor to customers, key stakeholders, and executive sponsors by understanding their business challenges and recommending solutions that deliver measurable value.
• Manage and grow existing customer accounts through renewals, upselling, cross-selling, and identifying new business opportunities.
• Recruit, enable, and develop channel partners to generate new opportunities, increase market coverage, and accelerate revenue growth.
• Drive customer adoption and expansion of the SOTI ONE Platform while identifying opportunities to migrate and modernize existing deployments.
• Collaborate with partners on joint business planning, pipeline development, lead generation, and demand creation activities.
• Forecast and manage sales pipelines, renewal opportunities, partner activities, and key account metrics to ensure targets are achieved.
• Conduct regular business reviews, account planning sessions, and executive presentations with both customers and partners.
• Build strong relationships with reseller, VAR, distributor, and technology partner organizations to maximize market penetration.
• Prospect for new business opportunities through networking, referrals, partner engagement, industry events, and direct outreach activities.
• Work closely with Sales Engineering, Marketing, Customer Success, Professional Services, Product Management, and Support teams to deliver outstanding customer experiences.
• Manage commercial discussions, customer escalations, and high-priority issues, ensuring timely resolution and customer satisfaction.
• Maintain a strong understanding of industry trends, competitive technologies, and the Enterprise Mobility Management (EMM), Unified Endpoint Management (UEM), and enterprise software landscape.
• Consistently achieve and exceed assigned sales quotas, partner performance objectives, retention goals, and strategic business targets.

Skills

Account management

Channel sales

Business development

Enterprise sales

Partner management

Education

Bachelor's degree

Tools

Salesforce CRM

Microsoft Office

Job description

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers. SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.

Job Title: Account Manager

Location: Belgium

Work Model: Remote (GEO/EOR full-time employee)

Language Requirements: Fluent Dutch & English, & French (nice-to-have)

Who We Are

Here at SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.

To us, being visionary is more important than doing things the way they’ve always been done!

What We’re Looking For

Our people are our most important resource.

We’re seeking an experienced Account Manager specializing in MDM solutions to join our team in Belgium. You have a proven track record in driving results, building strong relationships, and embracing new technologies. If you thrive in a fast-paced environment, think strategically, and deliver exceptional customer experiences, we’d love to hear from you!

What’s in it for you?

The People _-_From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth -Our environment fosters new ideas, fresh perspectives, and the ability to take them over the finish line. At SOTI we have a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners including some leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do

• Serve as the primary point of contact for assigned customers and channel partners across Belgium, building trusted, long-term relationships that drive customer success and business growth.

• Develop and execute account and territory plans to achieve revenue, retention, and strategic growth objectives.

• Act as a trusted advisor to customers, key stakeholders, and executive sponsors by understanding their business challenges and recommending solutions that deliver measurable value.

• Manage and grow existing customer accounts through renewals, upselling, cross-selling, and identifying new business opportunities.

• Recruit, enable, and develop channel partners to generate new opportunities, increase market coverage, and accelerate revenue growth.

• Drive customer adoption and expansion of the SOTI ONE Platform while identifying opportunities to migrate and modernize existing deployments.

• Collaborate with partners on joint business planning, pipeline development, lead generation, and demand creation activities.

• Forecast and manage sales pipelines, renewal opportunities, partner activities, and key account metrics to ensure targets are achieved.

• Conduct regular business reviews, account planning sessions, and executive presentations with both customers and partners.

• Build strong relationships with reseller, VAR, distributor, and technology partner organizations to maximize market penetration.

• Prospect for new business opportunities through networking, referrals, partner engagement, industry events, and direct outreach activities.

• Work closely with Sales Engineering, Marketing, Customer Success, Professional Services, Product Management, and Support teams to deliver outstanding customer experiences.

• Manage commercial discussions, customer escalations, and high-priority issues, ensuring timely resolution and customer satisfaction.

• Maintain a strong understanding of industry trends, competitive technologies, and the Enterprise Mobility Management (EMM), Unified Endpoint Management (UEM), and enterprise software landscape.

• Consistently achieve and exceed assigned sales quotas, partner performance objectives, retention goals, and strategic business targets.

Experience You’ll Bring

• 3-5+ years of experience in Account Management, Channel Sales, Business Development, Enterprise Sales, or Partner Management within the High-Tech or SaaS industry.

• Proven track record of driving revenue growth through a combination of direct customer engagement and channel partner development.

• Experience managing enterprise customer accounts while successfully developing reseller, distributor, or strategic partner relationships.

• Strong understanding of indirect sales models, channel ecosystems, and partner-led go-to-market strategies.

• Demonstrated success in achieving or exceeding sales quotas, retention targets, and growth objectives.

• Ability to build and maintain executive-level relationships with customers, partners, and internal stakeholders.

• Strong consultative selling, negotiation, and account planning skills.

• Experience conducting business reviews, strategic planning sessions, and executive presentations.

• Ability to identify customer needs, uncover growth opportunities, and align solutions to business objectives.

• Excellent communication, relationship-building, and stakeholder management skills.

• Self-motivated and results-oriented, with the ability to work independently in a fast-paced environment.

• Proficiency with Salesforce CRM, Microsoft Office Suite, and modern sales enablement tools.

• Knowledge of Enterprise Mobility Management (EMM), Unified Endpoint Management (UEM), SaaS, cybersecurity, endpoint management, or enterprise software solutions is highly desirable.

• Experience working with enterprise customers and channel partners in the Belgian market is a strong advantage.

• Bachelor’s degree in Business, Marketing, Engineering, or equivalent industry experience.

Preferred Qualifications

• Experience working with customers and partners across Belgium and the Benelux region.

• Fluency in Dutch and English ; French is highly desirable.

• Formal sales methodology training such as ValueSelling, MEDDICC, Challenger, or SPIN Selling.

• Experience managing Fortune 500 or large enterprise accounts.

About SOTI

SOTI is the world’s most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provides the tools organisations need to truly mobilise their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact [e-mail]

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