Account Manager

Xalient Benelux; Town of Brussels (WI); On-site; USD 67,000 - 101,000; Full time

Job summary

Xalient Benelux is seeking an Account Manager Cybersecurity to build trusted relationships with Belgian customers across public sector, financial services and professional services, translating needs into Digital Identity, Security and Networking solutions.

You will work with Marketing, Technology Leads and senior leaders to grow our Belgian market, manage customer success plans, and maintain accurate records in HubSpot while delivering measurable business outcomes.

Qualifications

• Bachelor's or Master's level thinking.
• A genuine interest in IT and cybersecurity.
• At least 3 years of experience in complex IT services or technology solutions sales.
• Strong communication and presentation skills, both in person and virtually.
• An excellent listener with strong analytical skills and a customer-first mindset.
• Able to explain complex technical concepts in a clear and accessible way.
• Self-driven, flexible and eager to continue developing professionally.
• Fluent in Dutch and English, both spoken and written (must).
• French language skills are considered a strong advantage.
• You live in Belgium and have a good understanding of the Belgian market.

Responsibilities

• Build and maintain long-term relationships with existing customers, with a strong focus on the Belgian public sector as well as financial services, commercial organisations and professional services.
• Identify cross-sell and upsell opportunities by working closely with Technology Leads, Project Managers and Business Leads.
• Understand customer challenges and translate them into solutions across Digital Identity, Security and Networking, considering people, processes and technology.
• Develop customer success plans with both short-term objectives and long-term strategic roadmaps.
• Share market insights and business opportunities with Marketing, Technology Leads and senior leadership.
• Maintain accurate customer information and sales activities in HubSpot.
• Secure customer references and success stories.

Skills

Sales experience

Communication skills

Presentation skills

Active listening

Analytical thinking

Customer-first mindset

Self-driven

Education

Bachelor's degree

Master's degree

Tools

HubSpot

Job description

Account Manager Cybersecurity (Belgium-Based)

Are you a trusted advisor who enjoys building long-term client relationships and helping organisations solve complex cybersecurity challenges? Do you understand the Belgian market and know how to translate customer needs into innovative solutions in Digital Identity, Security and Networking? If so, we'd love to hear from you!

As an Account Manager, you will work closely with leading organisations as a strategic partner. You will become a trusted advisor, helping customers achieve their business objectives while identifying opportunities to expand our services and strengthen long-term partnerships.

Working alongside fellow Account Managers, Business Development Managers, Marketing and our technical experts, you will play a key role in growing our presence in the Belgian market.

Xalient Benelux is part of the Xalient Group, an award-winning global IT consulting and managed services organisation specialising in Digital Identity, Security and Networking. Together, these three domains form the foundation of our Cybersecurity Framework, enabling us to deliver innovative security solutions to organisations worldwide.

What you'll do

As an Account Manager Cybersecurity, you will:

• Build and maintain long-term relationships with existing customers, with a strong focus on the Belgian public sector as well as financial services, commercial organisations and professional services.
• Identify cross-sell and upsell opportunities by working closely with Technology Leads, Project Managers and Business Leads.
• Understand customer challenges and translate them into solutions across Digital Identity, Security and Networking, considering people, processes and technology.
• Develop customer success plans with both short-term objectives and long-term strategic roadmaps.
• Share market insights and business opportunities with Marketing, Technology Leads and senior leadership.
• Maintain accurate customer information and sales activities in HubSpot.
• Secure customer references and success stories.

What we're looking for

• Bachelor's or Master's level working and thinking.
• A genuine interest in IT and cybersecurity.
• At least 3 years of experience in complex IT services or technology solutions sales.
• Strong communication and presentation skills, both in person and virtually.
• An excellent listener with strong analytical skills and a customer-first mindset.
• Able to explain complex technical concepts in a clear and accessible way.
• Self-driven, flexible and eager to continue developing professionally.
• Fluent in Dutch and English, both spoken and written (must)
• French language skills are considered a strong advantage.
• You live in Belgium and have a good understanding of the Belgian market.

What we offer

Join a growing international organisation

Become part of a dynamic, informal and ambitious company where innovation, collaboration and entrepreneurship are encouraged. You'll have the freedom to make an impact while continuing to grow your career.

Work in a rapidly evolving industry

Cloud adoption, digital transformation and increasing cyber threats make Digital Identity, Security and Networking more critical than ever. You'll help organisations strengthen their cyber resilience while working with some of the industry's leading specialists.

Responsibility and autonomy

We believe in empowering our people. You'll have ownership of your customers, the freedom to shape your approach and plenty of opportunities for personal and professional development.

A great team culture

We value openness, collaboration and enjoying what we do. Alongside work, we regularly organise company events, ski trips, sporting activities, movie nights and Friday afternoon socials.

Ready to make an impact?

If you're an experienced Account Manager with a passion for cybersecurity and a strong understanding of the Belgian market, we'd love to hear from you.