Account Manager

Pipeline Medical, LLC.; Tampa (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A dynamic healthcare company is seeking a Strategic Account Manager to enhance client relationships and improve operational efficiency. The ideal candidate should have at least 5 years of experience in account management or sales within the medical supply sector, alongside a strong sales-focused mindset. This role involves developing account budgets, managing client relationships, and creating strategic account plans. Competitive compensation is offered with opportunities for professional growth.

Qualifications

• Minimum 5 years of experience in strategic account management, sales, or business development in related fields.
• Proven success in managing a book of business and achieving measurable results.
• Ability to travel up to 20% for client meetings or events.

Responsibilities

• Develop annual account budgets based on performance and strategic goals.
• Manage assigned accounts through relationship selling.
• Create strategic account plans for healthcare clients.
• Analyze account data regularly to monitor purchasing patterns.
• Partner cross-functionally with operations and procurement teams.

Skills

Sales-focused mindset

Strong account management discipline

Excellent communication skills

Proficiency in CRM tools

Strong operational understanding

Education

Bachelor’s degree in Business, Marketing, or related field

MBA (a plus)

Tools

CRM tools (Zoho, Salesforce)

Microsoft Office Suite

Job description

Tampa, United States | Posted on 10/27/2025

Pipeline Medical is entering an exciting transitional phase within its sales organization. To strengthen our foundation and drive continued growth, we’re seeking a Strategic Account Manager who can blend sales excellence with operational expertise.

This role is ideal for a results-driven professional who can stabilize existing accounts, grow revenue within an assigned portfolio, and identify new opportunities for expansion. The Strategic Account Manager will play a key role in deepening client relationships, improving operational efficiency, and driving overall profitability.

The ideal candidate will have experience in healthcare distribution or medical supply sales, with proven success working in marketplace environments and collaborating with U.S.-based employers or clients. They should bring a sales-focused mindset, strong account management discipline, and a solid understanding of operational processes to ensure both client and company goals are consistently achieved.

RESPONSIBILITIES

Develop annual account budgets based on past performance, practice needs, product utilization trends, and Pipeline’s strategic goals.

Manage assigned accounts through relationship selling. Increase same store sales through cross-selling and upselling.

Create strategic account plans for each major healthcare client (physician practices, surgery centers, clinics), considering supply requirements, usage data, and cost‑saving opportunities, and present those plans in account review meetings.

Analyze account data regularly (daily/weekly/monthly/quarterly) to monitor purchasing patterns, identify risks and opportunities, and adjust strategies accordingly.

Partner cross‑functionally with Operations, Procurement, Marketing, and OPS teams to ensure product availability, efficient delivery, and alignment with client needs.

Maintain accurate forecasts for account and book of business reporting weekly.

CULTURE COMPETENCIES

• Eliminate Friction Everywhere
• Every Client, Every time, Matters
• Accountable for Excellence
• Each person shapes the client experience
• Teach, Learn, and Grow Together
• Say Yes Before Saying No
• Deliver Sustainable Growth

Requirements

QUALIFICATIONS

Bachelor’s degree in Business, Marketing, or a related field (MBA a plus).

Minimum 5 years of experience in strategic account management, sales, or business development within medical supply, healthcare distribution, or a related B2B industry.

Proven success managing and growing a book of business, with measurable results in sales and account expansion.

Strong operational understanding, including pricing, logistics, and fulfillment workflows.

Demonstrated ability to balance client relationships with data‑driven decision‑making and process optimization.

Excellent communication, negotiation, and presentation skills with both internal and external stakeholders.

Proficiency in CRM tools (Zoho, Salesforce, or similar) and Microsoft Office Suite.

Ability to travel up to 20% for client meetings, industry events, or internal collaboration.