Account Manager

Search Logic Recruiting; Suwanee (GA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Company-funded HSA

Generous vacation and holiday schedule

401(k) with employer match and profit sharing

Job summary

A recruiting firm is seeking an Account Manager for a hybrid role located in Suwanee, GA. This position serves as the primary contact for customers, managing orders and ensuring accuracy in execution. Ideal candidates will have at least 2 years of experience in a customer-facing role, strong organizational skills, and proficiency in Excel. This role offers competitive benefits including health insurance, a generous vacation schedule, and a 401(k) with an employer match.

Qualifications

• Minimum of 2 years experience in a customer-facing role in supply chain or logistics.
• Strong ability to communicate effectively with various audiences.
• Detail-oriented and dependable individual with strong follow-through.
• Highly organized, detail-oriented, and dependable with strong follow-through.
• Proficiency in Excel and Microsoft Office; comfortable working across multiple systems.

Responsibilities

• Serve as primary contact for assigned customer accounts.
• Manage customer orders from intake to fulfillment.
• Work with suppliers and logistics partners to ensure delivery.
• Coordinate with suppliers, logistics partners, and internal teams to purchase, ship, store, and deliver materials per customer specifications.
• Monitor inventory and safety stock levels, proactively working with Purchasing to support replenishment and planning.
• Support pricing updates, material quotes, and customer/product master data maintenance.
• Collaborate closely with Sales, Purchasing, and Operations to ensure seamless communication and execution.

Skills

Communication skills

Organizational skills

Proficiency in Excel

Customer relationship management

Education

Associate’s degree in supply chain, business, or related field

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Account Manager (Hybrid)

2–3 days per week in office

This Account Manager role is a key, customer-facing position within a highly experienced operations team, supporting one of the organization’s largest and most strategic customers. The role is ideal for someone who enjoys owning customer relationships while staying closely involved in order execution, coordination, and follow-through.

What You’ll Do

• Serve as the primary point of contact for assigned customer accounts, building strong, long-term relationships
• Manage customer orders end-to-end, from intake through fulfillment, ensuring accuracy and adherence to documented processes
• Partner with customers to understand usage trends, demand forecasts, and ordering needs, using historical data to provide guidance
• Coordinate with suppliers, logistics partners, and internal teams to purchase, ship, store, and deliver materials per customer specifications
• Monitor inventory and safety stock levels, proactively working with Purchasing to support replenishment and planning
• Support pricing updates, material quotes, and customer/product master data maintenance
• Collaborate closely with Sales, Purchasing, and Operations to ensure seamless communication and execution

What We’re Looking For

• Associate’s degree in supply chain, business, or a related field (Bachelor’s preferred)
• 2+ years of experience in a customer-facing role within supply chain, logistics, operations, or account support
• Strong communication skills with the ability to adapt messaging for different audiences
• Highly organized, detail-oriented, and dependable with strong follow-through
• Proficiency in Excel and Microsoft Office; comfortable working across multiple systems

Why This Role

• Hybrid schedule (2–3 days in office) Conveniently located between Alpharetta, Cumming, Suwanee and Duluth
• High-visibility account with a stable, tenured team
• Competitive benefits, including:
• Health, dental, and vision insurance
• Company-funded HSA
• Generous vacation and holiday schedule
• 401(k) with employer match and profit sharing