Account Manager

Roechling Industrial (Singapore) Pte Ltd; Southfield (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Roechling Industrial (Singapore) Pte Ltd seeks an Account Manager based in Southfield, Michigan. This full-time position requires managing customer commodity business aligned with global and regional strategies. The ideal candidate will have a strong background in sales and project management, along with a Bachelor's degree.

The role emphasizes building relationships with customers, analyzing trends, and supporting negotiation processes. If you have a technical affinity and experience in customer interactions, we encourage you to apply.

Qualifications

• Minimum 2 years of experience in Sales.
• Minimum 2 years of experience in Project Management.
• Experience in a customer-facing role is a plus.

Responsibilities

• Manage customer commodity business aligning with strategies.
• Lead and coordinate activities related to assigned customers.
• Analyze customer trends to aid strategic decisions.

Skills

Sales experience

Project Management

Customer-facing experience

Technical processes affinity

Process engineering knowledge

Plastic injection molding knowledge

Education

Bachelor’s degree in Business Administration or related field

Job description

Account Manager

Full time, Professional Level, experienced professional, located in Southfield, MI.

Where we need you

• Manage customer commodity business in line with global, regional, and product strategies.
• Lead and coordinate all activities related to the assigned customer commodity.
• Analyze and communicate customer trends to support strategic decision-making (product, regional, innovation).
• Identify acquisition opportunities and define corresponding action plans.
• Manage the full RFQ process from initial discussion through final negotiation in alignment with the Key Account Manager (KAM).
• Prepare and deliver commercial offers in a timely manner, ensuring compliance with customer-specific formats.
• Execute price negotiations with customers in coordination with the KAM.
• Maintain and track price history and long-term agreements.
• Support the KAM in addressing customer concerns, including capacity requests and operational issues.
• Ensure proper collection, maintenance, and internal distribution of Customer Specific Requirements (CSR) in line with company procedures.
• Identify and develop future business opportunities within the assigned customer commodity.
• Build and maintain strong relationships with customer commodity stakeholders.
• Collaborate cross-functionally with project management, engineering, and product management teams.
• Develop a strong understanding of customer systems and processes to enhance collaboration and efficiency.

How to convince us

• Bachelor’s degree in Business Administration or a related field.
• 2+ years of experience in Sales.
• 2+ years of experience in Project Management.
• Experience in a customer-facing role or acting as a company ambassador.
• Exposure to OEM and Tier 1 environments.
• Affinity for technical processes.
• Working knowledge of process engineering.
• Working knowledge of plastic injection molding processes.