Account Manager

Capelli Sport; South Hackensack (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Capelli Sport is seeking an Account Manager to join our Sales team. You will be responsible for day-to-day management of our book of business, consisting of youth soccer clubs across the country.

You will support the Sales Executives, build strong relationships with clients, ensure projects stay on track, and write customer orders with urgency. This role will be salary-based, 40 hours per week minimum, and requires collaboration across departments to fulfill client requests and ensure timely

Qualifications

• Bachelor's degree from an accredited college.
• Experience with project management.
• Ability to collaborate with other team members.
• Attention to detail and organized.
• Experience with CRM platforms such as Salesforce.
• Proven track record of driving results.
• Hardworking and goal-oriented.
• Growth mindset and learning opportunities.
• Love meeting new people and helping them improve products/services.

Responsibilities

• Manage day-to-day responsibilities for accounts within assigned book of business.
• Support Sales Executives on tasks including preparing presentations, line sheets, reports, etc.
• Provide high level of customer service.
• Draft internal/external Project Schedules to ensure projects remain on track.
• Study contracts within your book of business to better understand deliverables and club benefits.
• Develop strong knowledge of Capelli Sport product offerings and give insights on the best product(s) for good fit for customers.
• Study and memorize the Capelli Sport catalog, Available to Sell inventory (ATS), as well as other product knowledge.
• Collaborating with various internal departments to ensure that they fulfill all clients’ requests.
• Ensure timely and successful delivery of our Sales Executives’ needs.
• Overseeing relationship with different clubs and clients.
• Manage a team of Account Managers.

Skills

Project management

Collaboration

Attention to detail

Result oriented

Growth mindset

People skills

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

Who We Are

Capelli Sport is a global multi-sports brand based in New York City and New Jersey, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowhow on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.

Who We Are

Capelli Sport is a global multi-sports brand based in New York City and New Jersey, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowhow on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.

What We Are Looking For

Capelli Sport is looking for an Account Manager to join our team. You will be joining an established Sales team responsible for managing our book of business, consisting of youth soccer clubs across the country. In this role, you will be responsible for the day-to-day responsibilities for each account, supporting the sales team & Sales Executives; building strong relationships with our clients; ensuring projects stay on track, and customer orders are written with urgency. This role will be salary based, 40 hours per week minimum.

About The Role

• Manage day-to-day responsibilities for accounts within assigned book of business
• Support Sales Executives on tasks including preparing presentations, line sheets, reports, etc.
• Provide high level of customer service
• Draft internal/external Project Schedules to ensure projects remain on track
• Study contracts within your book of business to better understand deliverables and club benefits
• Develop strong knowledge of Capelli Sport product offerings and give insights on the best product(s) for good fit for customers
• Study and memorize the Capelli Sport catalog, Available to Sell inventory (ATS), as well as other product knowledge
• Collaborating with various internal departments to ensure that they fulfill all clients’ requests
• Ensure timely and successful delivery of our Sales Executives’ needs
• Overseeing relationship with different clubs and clients
• Manage a team of Account Managers

About You

• You have a Bachelor's degree from an accredited college
• You have experience with project management
• You have the ability to collaborate with other team members
• You have an attention to detail and keep organized
• You have experience with CRM platforms such as Salesforce
• You have a track record of driving results
• You’re hardworking and goal-oriented
• You have a tireless positive attitude
• You have a growth mindset and view challenges as learning opportunities, not failures
• You love getting to know new people and helping them improve their product/services.

Capelli Sport LLC. is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, age, veteran or military status, or any other category protected under the law.

Capelli Sport is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.