Account Manager

Advantage Building Services Midwest LLC; Silver Spring (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Total Apartment Solutions is seeking an Account Manager to lead the DC/Maryland/Virginia market. Ideal candidate has entrepreneurial spirit and management experience in multi-family maintenance.

Responsibilities include managing subcontractors, relationships with managers, and scheduling, with a focus on client satisfaction and escalation resolution. Requirements include 3–5 years in multi-family maintenance/operations, 3–5 years of leadership, and bilingual English/Spanish.

Qualifications

• 3-5 years of experience in multi-family maintenance/operations.
• 3-5 years of leadership experience.
• Bilingual in English and Spanish required.
• Strong organizational and communication skills.
• Self-starter and highly motivated.

Responsibilities

• Work with employees and subcontractors to ensure quality service is consistently provided.
• Manage relationships with property and maintenance managers.
• Oversee schedule management.
• Build and maintain a robust pipeline of potential subcontractors for future needs or business expansion.
• Solve and de-escalate client issues and conflicts.
• Communicate regularly with company leadership.

Skills

Leadership experience

Bilingual English/Spanish

Strong communication

Organizational skills

Self-motivated

Job description

Description

About the Role

Total Apartment Solutions is a fast-growing business that services luxury apartment complexes throughout the country. We are currently searching for an Account Manager who possesses an entrepreneurial spirit to lead our DC/Maryland/Virginia market. Management experience in multi-family maintenance is strongly preferred.

Responsibilities

• Work with employees and subcontractors to ensure quality service is consistently provided.
• Manage relationships with property and maintenance managers.
• Oversee schedule management.
• Build and maintain a robust pipeline of potential subcontractors for future needs or business expansion.
• Solve and de-escalate client issues and conflicts.
• Communicate regularly with company leadership.

Skills & Qualifications

• 3-5 years of experience in multi-family maintenance/operations strongly preferred.
• 3-5 years of leadership experience preferred.
• Bilingual in English and Spanish required.
• Strong organizational and communication skills.
• Self-starter and highly motivated.