Account Manager

Green Garden Landscaping; Seattle (WA); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Green Garden Landscaping in the Seattle area is seeking an Account Manager who can nurture client relationships, translate needs into profitable work, and manage the handoff from proposal to production.

You will qualify opportunities, build scopes, prepare proposals, and coordinate with operations to ensure on-time, on-budget delivery while maintaining high-end service for residential and commercial clients.

Formación

• 3+ years in account management, landscape sales, estimating, or a comparable high-touch service role.
• Strong ability to qualify opportunities, develop scopes, prepare proposals, and guide clients toward clear decisions.
• Working knowledge of landscaping, horticulture, irrigation, enhancements, or design-build work; Pacific Northwest experience is strongly preferred.

Responsabilidades

• Manage accepted sales opportunities from qualification through site visit, estimating, proposal, follow-up, close, and complete production handoff.
• Build clear, accurate scopes that capture site conditions, client expectations, pricing, exclusions, timing, and all promises made.
• Sell suitable, profitable maintenance, irrigation, enhancement, and design-build work that fits Green Garden’s capabilities and schedule.
• Maintain proactive relationships with assigned clients through timely updates, property reviews, issue resolution, and dependable follow-through.
• Protect client retention by identifying concerns early, coordinating solutions, and closing the communication loop.
• Identify appropriate enhancement and property-improvement opportunities that add real value for the client.
• Keep CRM records, opportunities, proposals, follow-up dates, client notes, and handoff information complete and current.
• Coordinate closely with Operations and Production so accepted work is ready to schedule and field teams receive everything needed to succeed.
• Communicate pricing, scope, access, schedule, and change information accurately; never leave field teams to guess at client expectations.
• Track assigned sales and account results, explain gaps, and recommend specific actions to improve conversion, retention, and profitable growth.

Conocimientos

Account management

Sales

Proposal writing

CRM

Client relations

Landscaping knowledge

Herramientas

CRM software

Descripción del empleo

JOIN OUR TEAM

Account Manager

• Greater Seattle, WA
• Green Garden Landscaping

Green Garden Landscaping is a growing, established residential and commercial landscaping and construction company serving the greater Seattle area across maintenance, irrigation, enhancements, and design-build. We’re looking for a relationship-focused professional who can understand what clients need, sell work we can deliver profitably, and create a smooth handoff from proposal to production.

What You’ll Do

• Manage accepted sales opportunities from qualification through site visit, estimating, proposal, follow-up, close, and complete production handoff
• Build clear, accurate scopes that capture site conditions, client expectations, pricing, exclusions, timing, and all promises made
• Sell suitable, profitable maintenance, irrigation, enhancement, and design-build work that fits Green Garden’s capabilities and schedule
• Maintain proactive relationships with assigned clients through timely updates, property reviews, issue resolution, and dependable follow-through
• Protect client retention by identifying concerns early, coordinating solutions, and closing the communication loop
• Identify appropriate enhancement and property-improvement opportunities that add real value for the client
• Keep CRM records, opportunities, proposals, follow-up dates, client notes, and handoff information complete and current
• Coordinate closely with Operations and Production so accepted work is ready to schedule and field teams receive everything needed to succeed
• Communicate pricing, scope, access, schedule, and change information accurately; never leave field teams to guess at client expectations
• Track assigned sales and account results, explain gaps, and recommend specific actions to improve conversion, retention, and profitable growth

What We’re Looking For

• Minimum 3 years of experience in account management, landscape sales, estimating, construction sales, or a comparable high-touch service role
• Strong ability to qualify opportunities, develop scopes, prepare proposals, and guide clients toward clear decisions
• Working knowledge of landscaping, horticulture, irrigation, enhancements, or design-build work; Pacific Northwest experience is strongly preferred
• Excellent written and verbal communication with the judgment to serve high-end residential clients professionally
• Strong organization and follow-through across multiple active opportunities, properties, and deadlines

  Core Values at Green Garden

  • Safety First: We lead with care for our people, our clients, and our community. Everyone goes home safe, every single day.
  • Integrity: We do what’s right, not what’s easy.
  • Excellence: We build trust by listening, solving, delivering with excellence and commitment to doing it right. Happy clients become loyal partners.
  • Teamwork: We win together. No one succeeds alone.
  • Growth Mindset: We improve every day and build careers, not just jobs.