ACCOUNT MANAGER

DCG ONE; Seattle (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

Life/AD&D Insurance

401(k) with matching

Accident Insurance

FSA, HSA

9 Paid Holidays

Monthly Cookie Days!

Job summary

DCG ONE in Seattle is seeking an Account Manager to partner with our creative team and deliver high-quality marketing and branding solutions. You will manage projects from concept through execution, align with client goals, and nurture strong relationships to drive client success.

Ideal candidates are organized, proactive communicators who balance strategy, client service, and team leadership while coordinating across disciplines.

Qualifications

• Bachelor’s degree in Marketing, Advertising, Communications, or related field preferred.
• 3+ years of creative agency experience preferred, or equivalent experience in a related communications field (marketing, advertising, or creative).
• 2+ years of direct marketing experience preferred including lead gen campaign and testing development.
• Demonstrated experience managing client relationships.
• Self-directed with a sense of urgency and a desire to proactively resolve client and internal issues.
• Strong curiosity and excitement for marketing and advertising and eagerness to share that knowledge with the team as it pertains to the client’s business.
• High attention to detail, strong time management, and organizational skills.
• Ability to handle multiple accounts and projects simultaneously.
• Ability to lead and motivate cross-functional teams throughout all stages of a project lifecycle.
• May be required to complete and pass Public Trust Security Clearance.

Responsibilities

• Function as the main point of contact for clients – field requests and collaborate with other teamstoprovide thoughts and strategic ideas on the best approach.
• Understand clients’ business, products, and goals to help define objectives and provide actionable strategies to meet those objectives.
• Drive discovery with clients and internal subject matter experts to define opportunities, scope, budget, and timing expectations.
• Understand and initiate team resourcing requests, develop briefs with insight from creative team leads to establish creative expectations for clear client and internal kickoffs.
• Collaborate closely with the Project Management team to ensure that the project outcomes meet deadlines and remain on budget.
• Provide business updates by leading regularly scheduled status meetings with the direct supervisor.
• Leverage industry insights to educate the greater team and to bring creative ideas and solutions to life.
• Review creative execution to ensure creative product remains on-strategy, within scope, and adheres to client identity/corporate guidelines to meet or exceed KPIs.
• Handle miscellaneous account requests and special assignments as needed.

Skills

Client relationships

Project management

Communication

Team leadership

Creative marketing

Education

Bachelor's degree in Marketing/Advertising/Communications

Job description

DCG ONE is one of the largest privately held marketing service providers in the country. Based in Seattle, with locations in NYC and Maryland, we help companies deliver their brand worldwide through creative, print, and fulfillment services.

About The Role

This Account Manager works closely with DCG ONE’s creative team to develop and deliver high-quality creative solutions for clients. This role is responsible for managing, developing, and launching a variety of projects and programs from concept through execution, ensuring alignment with client goals and expectations. The position plays a key role in building and maintaining DCG ONE’s reputation by fostering strong client and internal relationships while supporting a diverse portfolio of accounts.

If you're a relationship-driven professional who thrives in a fast-paced, creative environment, this is an exciting opportunity to make a direct impact. You'll lead collaboration with talented creative teams, serve as a trusted partner to clients, and help bring innovative marketing and branding solutions to life. Ideal candidates are highly organized, proactive communicators who enjoy balancing strategy, client service, and team management while building long-term partnerships and contributing to client success.

Benefits

• Paid Time Off
• Medical, Dental, Vision
• Life/AD&D Insurance
• 401(k) with matching
• Accident Insurance
• FSA, HSA
• 9 Paid Holidays
• Monthly Cookie Days!

Responsibilities

• Function as the main point of contact for clients – field requests and collaborate with other teamstoprovide thoughts and strategic ideas on the best approach.
• Understand clients’ business, products, and goalstohelp defineobjectivesand provide actionable strategies to meet thoseobjectives.
• Drive discovery with clients and internal subject matter experts to define opportunities, scope, budget, and timing expectations.
• Understand and initiate team resourcing requests, develop briefs with insight from creative team leads to establish creative expectations for clear client and internal kickoffs.
• Collaborate closely with the Project Management team to ensure that the project outcomes meet deadlines and remain on budget.
• Provide business updates by leading regularly scheduled status meetings withthedirect supervisor.
• Leverage industry insights to educate the greater team and to bring creative ideas and solutions to life.
• Review creative execution to ensure creative productremainson-strategy, within scope, and adheres to client identity/corporate guidelines to meet or exceed KPIs.
• Handle miscellaneous account requests and special assignments as needed.

Qualifications

• 3+ years of creative agency experience preferred, or equivalent experience in a related communications field (marketing, advertising, or creative).
• 2+ years of direct marketing experience preferred including lead gen campaign and testing development.
• Bachelor’s degree in Marketing, Advertising, Communications, or related field preferred.
• Demonstrated experience managing client relationships.
• Self-directed with a sense of urgency and a desire to proactively resolve client and internal issues.
• Strong curiosity and excitement for marketing and advertising and eagerness to share that knowledge with the team as it pertains to the client’s business.
• High attention to detail, strong time management, and organizational skills.
• Ability to handle multiple accounts and projects simultaneously.
• Ability to lead and motivate cross-functional teams throughout all stages of a project lifecycle.
• May be required to complete and pass Public Trust Security Clearance.

Essential Abilities

• Strong interest in multi-channel experiences
• Excellent written and oral communication skills
• Building andestablishingrelationships with a variety of people
• Creative problem solving
• Financial management of projectsa
• Account and project management
• Strong presentation skills and excellent written skills
• Teamwork and collaboration
• Comfort in fast-paced, high-energy environment
• Flexibilityand willingness to pivot quickly between projects and clients

Physical Requirements

• Prolonged sitting and extensive data entry and typing
• Minimal lifting of office equipment and supplies
• May be required to frequently lift up to 20 lbs.
• Hand dexterity and strength
• Flexibility in work hours may be required

WORK ENVIRONMENT

This position is predominantly held in a clerical environment and may also work or access the production floor in an industrial warehouse setting.

• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

TRAVEL

• This position may require some travel to client meetings and events.
• This position is primarily local during the business day, although some out-of-the-area and overnighttravel may be expected.

Equal Employment Opportunity & At-Will Employment

DCG ONE does not tolerate discrimination of any type and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status, or any other considerations made unlawful by Federal, State, or local laws. We believe in providing eligible and qualified employees with opportunities to advance. DCG ONE is an at-will employer.