Payer Relations Account Manager

Aleracare; Sandy (UT); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k) Matching

Health, Vision, and Dental Insurance

Over 20 days of paid time off annually

Job summary

Pure Infusion in Sandy, Utah seeks a Payer Account Manager to own the lifecycle of payer accounts, including contract strategy, negotiations, and performance analysis. You will be the main contact for assigned payers, guiding strategy through data analysis and cross-functional collaboration to optimize contracts for financial performance and long-term market access.

Collaborate with Credentialing and Contract Implementation, ensure accurate fee schedules, and support leadership with clear

Qualifications

• Bachelor’s degree preferred; high school diploma or equivalent required.
• 5+ years of payer contracting, contract management, healthcare operations, or medical office management.
• 2+ years of direct payer or partner relationship management experience.
• Experience with data analytics and financial impact analysis using Excel or similar tools.
• Must meet U.S. employment eligibility requirements.

Responsibilities

• Own the full contract strategy for assigned payer accounts, incl. new contracts, amendments, renewals, and renegotiations.
• Analyze payer performance and market conditions to inform strategy and negotiation.
• Lead discussions and negotiations with payers aligned to organizational goals.
• Collaborate with Credentialing to ensure accurate payer applications for sites.
• Conduct data analysis on scheduling, rates, fee schedules, utilization, and reimbursement.
• Prepare reports to support leadership decisions and payer-facing conversations.
• Improve processes to increase efficiency in payer account management.

Skills

Relationship management

Negotiation skills

Advanced analytical ability

Proficiency in Excel

Organizational skills

Communication skills

Problem-solving

Multi-account management

Collaboration

Education

Bachelor’s degree preferred; High School Diploma or equivalent required

Tools

Excel

Job description

Pure Infusion is a leading healthcare infusion services company providing high-quality, patient-centered infusion therapy across multiple clinic locations. We have been recognized as the fastest-growing company in Utah for two years in a row as of October 2025. Born from the merger of Pure Infusion Suites and Aleracare, we are building a unified organization grounded in a strong culture of excellence, accountability, and genuine care for patients and employees alike. Headquartered in Salt Lake City, Utah, with operations spanning multiple states, we are in a pivotal stage of growth and integration and we’re looking for people who want to help shape what comes next.

If you’ve been looking for a healthcare position that truly allows you to love on, personally care for, and intentionally work with patients without the chaos of traditional healthcare systems, then Pure is likely what you have been waiting for, we hope you’ll keep reading.

Our Core Values

• People-obsessed
• Relentlessly Improving
• Innovators
• Grateful

Benefits

• 401(k) Matching
• Health, Vision, and Dental Insurance
• Over 20 days of paid time off annually

Position Summary

The Payer Account Manager is responsible for the end-to-end strategic management of assigned payer relationships. This role owns the full lifecycle of payer accounts, including contract strategy, negotiations and renegotiations, redirection initiatives, relationship management, contract tagging, and performance analysis.

The Account Manager serves as the primary point of contact for assigned payers, driving strategy through data analysis, cross-functional coordination, and proactive relationship development. This role ensures contracts are optimized for financial performance, operational alignment, and long-term market access, while supporting internal teams with accurate, timely contract resources and communication.

Account Ownership & Contract Strategy

• Own the full contract strategy for assigned payer accounts, including new contracts, amendments, renewals, and renegotiations.
• Analyze payer performance and market conditions to inform contract positioning and negotiation strategy.
• Lead contract discussions and negotiations with payers in alignment with organizational objectives.
• Facilitate and manage the contract approval and signature process for assigned accounts.

Relationship Management & Redirection Strategy

• Serve as the primary relationship owner for assigned payers, maintaining strong, professional partnerships.
• Drive payer engagement strategies including redirection programs, site-of-care initiatives, and value-based opportunities.
• Represent organizational programs, processes, and strategic initiatives in payer-facing discussions.
• Identify opportunities to strengthen relationships and expand access or utilization.

Contract Implementation & Resource Accuracy

• Collaborate with the Contract Implementation Specialist to ensure accurate contract term communication including fee schedule management.

Data Analysis & Reporting

• Conduct data analysis related to scheduling, drug rates, fee schedules, utilization, and reimbursement performance.
• Prepare impact assessments and reports to support leadership decision-making.
• Assemble clear, digestible data and insights for internal leadership and payer-facing conversations.
• Analyze the financial impact of contract changes, renegotiations, and payer policy updates.

Cross-Functional Coordination & Compliance Support

• Collaborate with Credentialing to ensure accurate payer applications for new, current, and legacy sites.
• Support provider and location documentation maintenance to meet compliance requirements.
• Manage updates related to demographics, recredentialing, and contract changes for assigned accounts.

Communication & Process Improvement

• Develop and improve processes and procedures to increase efficiency and accuracy within payer account management.
• Track and report account activities, deliverables, and outcomes with accuracy and timeliness.

Required Knowledge and Skills

• Strong relationship management and negotiation skills.
• Advanced analytical ability with experience interpreting contract, fee schedule, and utilization data.
• Proficient in Excel for data manipulation, modeling, and reporting.
• Exceptional organizational skills with strong attention to detail.
• Clear, professional written and verbal communication skills.
• Forward-thinking, proactive approach to problem-solving.
• Ability to manage multiple complex accounts and priorities simultaneously.
• Collaborative mindset with accountability for outcomes.

Education & Experience Requirements

• Bachelor’s degree preferred; High School Diploma or equivalent required.
• 5+ years of relevant experience in payer contracting, contract management, healthcare operations, or medical office management.
• 2+ years of direct payer or partner relationship management experience.
• Demonstrated experience performing data analytics and financial impact analysis using Excel or similar tools.
• Ability to meet U.S. employment eligibility requirements.

The pay range for this role is: 65,000 - 80,000 USD per year (Sandy HQ)