Account Manager

King Energy; San Luis Obispo (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

King Energy is seeking an Account Manager to be the primary contact for property owners hosting our solar systems. You will manage communications across a multi-state portfolio, keeping owners informed on project status and system performance, and ensuring a great experience for the life of our solar programs.

This entry-level role offers hands-on training and a clear path to grow within our commercial team, with opportunities to develop relationship-building and data-driven reporting skills.

Qualifications

• Bachelor's degree or equivalent experience.
• 0–2 years in account management, property management, or related client-facing role.
• Excellent written and verbal communication with owners/executives.
• Highly organized with ability to manage many accounts and follow-ups.

Responsibilities

• Serve as day-to-day contact for property owners and management teams across multi-state portfolio.
• Coordinate proactive and responsive owner communications by phone, email, and scheduled check-ins.
• Update owners on milestones from signed agreement to construction, interconnection, and activation.
• Explain system performance, production data, and owner payments in clear terms.
• Coordinate site access, scheduling, and communications with owners and property managers.
• Track account activity and follow-ups in Salesforce to keep records complete.
• Identify and escalate owner concerns to the right internal teams.
• Support account reviews, contract amendments, and renewal conversations with senior team members.
• Perform other duties to support customer success and commercial operations.

Skills

Communication

Organization

Analytical thinking

CRM familiarity

Customer facing

Education

Bachelor's degree in Business, Real Estate, Communications, Environmental Studies, or related field

Tools

Salesforce

Excel/Google Sheets

AI tools

Job description

Do you enjoy building long-term relationships and helping partners get real value from their investments? We are looking for an Account Manager to be the primary point of contact for the property owners who host King Energy solar systems. You'll own owner communications across a portfolio of projects across the country, keeping owners informed on project status and system performance, answering questions, and making sure they have a great experience for the life of their solar programs. This is an entry-level role with hands‑on training and a clear path to grow within our commercial team.

Responsibilities

• Serving as the day-to-day point of contact for property owners and their property management teams across a multi-state portfolio of solar projects.
• Managing proactive and responsive owner communications by phone, email, and scheduled check-ins, with timely, professional, and accurate information.
• Keeping owners updated on project milestones, from signed agreement through construction, utility interconnection, and system activation.
• Sharing and explaining system performance, production data, and owner payments or statements in clear, simple terms.
• Coordinating site access, scheduling, and communications with owners and property managers for construction, maintenance, and inspections.
• Tracking account activity, owner notes, and follow-ups in Salesforce to keep records complete and current.
• Identifying and escalating owner concerns, such as site issues, contract questions, or property sales and ownership changes, to the right internal teams.
• Supporting account reviews, contract amendments, and renewal conversations alongside senior commercial team members.
• Other duties as assigned to support customer success and commercial operations.

Experience and Skills Required

• Bachelor's degree in Business, Real Estate, Communications, Environmental Studies, or a related field preferred; equivalent experience considered.
• 0–2 years of experience in account management, property management, commercial real estate, customer success, or a related client-facing role.
• Outstanding written and verbal communication skills are a must, including comfort communicating with business owners and executives.
• Highly organized, detail-oriented, and able to manage many accounts and follow-ups at once.
• Comfortable working with numbers and explaining project, performance, or financial information clearly.
• Proficiency in Excel or Google Sheets.
• Familiarity with AI tools
• Critical problem solver with values that align with the company culture.
• Thrives in a fast-paced, dynamic work environment and embraces change with enthusiasm.
• Familiarity with CRM systems (Salesforce preferred) is a plus.
• Interest in renewable energy, real estate, or utilities is a plus; no prior industry experience required.
• Willingness to work a schedule that overlaps with East Coast business hours to support owners on both coasts.