Account Manager

Antithesis; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading technology firm is hiring Account Managers in San Francisco, CA to own customer relationships post-sale. The successful candidate will work closely with Sales and Customer Experience teams, managing renewals and expansions from day one. Candidates should have over 5 years of experience in quota-carrying roles, with a focus on building trusted relationships with technical stakeholders. This full-time position offers a dynamic environment for growth and responsibility.

Qualifications

• 5+ years experience in a quota-carrying Account Manager role.
• Experience at a B2B SaaS company.
• Direct ownership of renewal and expansion quotas.

Responsibilities

• Own a book of business from initial handoff through onboarding, adoption, renewal, and expansion.
• Drive on-time renewals with clear forecasting.
• Build trusted relationships with customers.

Skills

Quota-carrying experience

Strong forecasting discipline

Relationship building

Comfort with technical buyers

Job description

Location

Vienna, VA, USA, San Francisco, CA, London, UK

Employment Type

Full time

Location Type

On-site

Department

Sales

About the role:

Antithesis is hiring Account Managers to own customer relationships after close. You will be joining a growing global team of talented Account managers, reporting to the Head of Customer Growth, partnering and working closely with Sales, Customer Experience, and Product. You help shape how post-sales account management works at Antithesis.

You take responsibility for renewals and expansion from day one.

You work with deeply technical customers: Engineers and Engineering Leaders, CTOs and CEOs.

This is a quota-carrying role. You own revenue outcomes.

What you will do

• Own a book of business from initial handoff through onboarding, adoption, renewal, and expansion
• Carry a quota tied to renewals and expansion
• Drive on-time renewals with clear forecasting
• Identify, scope, and close expansion opportunities
• Build trusted relationships with customers
• Help guide customers through onboarding, adoption, and value realization
• Lead post-sale commercial conversations
• Own renewal terms, pricing, and expansion proposals
• Partner with Customer Success and Customer Experience
• Surface product feedback grounded in customer usage
• Track account health, risk, and growth signals
• Contribute to renewal and expansion playbooks
• Operate with ownership in an early-stage environment

What success looks like:

• Strong gross and net retention
• Predictable renewal forecasting
• Expansion driven by real customer value
• Long-term customer relationships
• Clear ownership and follow-through
• No surprise churn through early risk identification and proactive ownership

Requirements

• 5+ years experience in a quota-carrying Account Manager role
• Experience at a B2B SaaS company
• Direct ownership of renewal and expansion quotas
• Proven record of meeting or exceeding ARR retention and growth targets
• Experience managing a defined book of business
• Experience running renewal and expansion deal cycles
• Comfort owning pricing, terms, and commercial negotiations
• Experience selling to existing customers, not prospects
• Ability to work with technical buyers and stakeholders
• Strong forecasting discipline and pipeline management
• Comfort operating in a fast-moving startup

Strongly preferred:

• Experience with highly technical products, developer tools or infrastructure products
• Experience working with engineering-led customers
• Experience with usage-based or platform SaaS

This role is not:

• A Customer Success role without quota
• A support or relationship-only role
• A training role for first-time sellers

Equal Opportunity Statement

We are an equal opportunity employer and value a diverse, inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other protected characteristic. We are committed to providing reasonable accommodations throughout the application and employment process.

Notice to Recruiters and Agencies

Under no circumstances will Antithesis pay a fee for candidates submitted or presented without a signed recruiting agreement in place between Antithesis and the recruiter or agency prior to submission. Any submission must be for a requisition specifically and individually assigned in writing by Antithesis’ People Department.

In the event that candidate(s) are submitted or presented to Antithesis by a recruiter or agency without both a signed agreement and written assignment from Antithesis, Antithesis expressly reserves the right to pursue and hire such candidate(s) without any financial obligation to the recruiter or agency.