Account Manager

Lunova Group; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

Lunova Group is seeking an Account Manager to grow service accounts in the Seattle area, building long-term relationships and identifying new business opportunities. This client-facing role blends on-site client visits with collaborative in-office work, delivering high-quality support and driving revenue growth.

Ideal candidates bring elevator/related service-industry experience, superb communication, and a proven ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Experience in account management or business development in a service industry.
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Bonus: Salesforce experience and ability to read blueprints.

Responsibilities

• Grow revenue by expanding service accounts and cross-selling offerings.
• Build trusted client relationships through site visits and regular communication.
• Develop new business opportunities within the territory and strengthen the pipeline.
• Prepare bids and contracts with operations for service agreements.

Skills

Account management

Sales

Relationship building

Communication

Cross-functional collaboration

Salesforce

Tools

Salesforce

Job description

Looking for an opportunity to grow accounts, develop new customer relationships, and drive service sales across a high-potential territory? Take ownership of service accounts across the Seattle area for our client - a leader in vertical transportation.

As an Account Manager, you’ll focus on building long-term customer relationships, identifying new business opportunities, expanding existing accounts, and driving service revenue growth within your territory. This is a client-facing role, working closely with customers and internal teams to deliver high-quality support while driving account retention and expansion. This position includes a mix of customer site visits, in-office collaboration, and flexibility when not meeting with clients.

Elevator industry experience is preferred, but we’re also open to candidates from related industries such as HVAC, facilities, fire protection, waste-management, security services, pest control, or other service-based environments.

What You’ll Do:

Grow & Manage Accounts

• Drive Revenue Growth: Consistently exceed sales targets by leveraging tools and relationship-based selling to grow service revenue and reduce cancellations.
• Be a Trusted Partner: Build and maintain strong relationships with new and existing clients through regular site visits, proactive communication, and timely follow-up.
• Expand Your Network: Build relationships within industry organizations and service-based businesses to expand your network, uncover new business opportunities, and strengthen your pipeline.
• Customize Your Offerings: Collaborate with customers to develop capital plans tailored to their building’s long- and short-term needs.

Support Execution & Delivery

• Prepare Bids and Contracts: Accurately create proposals by reviewing blueprints, conducting site surveys, and working closely with operations teams. Prepare and present service contract bids, including detailed analysis and follow-up.
• Stay Equipped with Knowledge: Keep up to date on new company offerings, local elevator codes, service solutions, and product developments through continuous education.

Preferred Qualifications:

• Elevator experience.
• Business development or sales background in a service industry such as HVAC, fire protection, construction, fleet services is highly relevant.

What You Bring:

• Strong attention to detail and follow-up habits.
• Comfort managing multiple priorities in a fast-paced environment.
• Excellent communication and relationship-building skills.
• Confidence presenting to clients and leading meetings.
• Bonus: Salesforce experience and the ability to read blueprints or architectural drawings.

Location:

South San Francisco - Local travel is required to client sites across your territory.

• We encourage candidates with experience in industries such as HVAC, facilities, fire protection, waste-management, security services, pest control, or other service-based environments to apply. Backgrounds in commercial real estate, equipment rental, water treatment and filtration, laundry services, uniform services, or any other route-based account management are also highly relevant.