Account Manager

London Stock Exchange Group; San Francisco (CA); On-site; USD 100,000 - 166,000; Full time

Benefits offered by this job

Annual Wellness Allowance

Medical insurance

Dental coverage

Vision plan

401(K) with company match

Commuter benefits

Job summary

London Stock Exchange Group in San Francisco seeks an Account Manager to lead a strategic portfolio of enterprise clients. You will own renewals, drive revenue expansion, and build long-term partnerships while coordinating with Sales, Product, and Support teams to deliver measurable value.

The role focuses on client retention, contract renewals, and cross-sell opportunities, requiring strong relationships, consultative selling, and data-driven forecasting.

Qualifications

• Experience in account management, sales, or client success in a B2B environment.
• Experience handling enterprise-level accounts.
• Proven renewals and account growth success.
• Ability to work in a matrix sales environment and collaborate across groups.

Responsibilities

• Own and manage a defined list of accounts and build relationships.
• Understand client workflows, objectives, and challenges.
• Lead advocacy and champion clients’ needs.
• Own renewals end-to-end and mitigate renewal risk.
• Lead commercial discussions with internal partners and forecast accurately.
• Identify upsell and cross-sell opportunities across the product portfolio.
• Coordinate with Product, Content, Support, Implementation, and Commercial teams.
• Maintain CRM data, pipeline, and forecasts.

Skills

Account management

Sales

Client success

B2B

Tools

Salesforce

Job description

Account Manager (AM)

LSEG is searching for an Account Manager (AM) to lead and grow a portfolio of Corporate book of business. The candidate is passionate about client retention, contract renewals, and revenue expansion, while building long‑term, strategic partnerships with customers. This role serves as the primary point of contact for assigned accounts and works closely with internal teams to ensure LSEG solutions deliver measurable value aligned to client business objectives.

Key Responsibilities

• Own and partner with defined list of key accounts by building positive relationships with clients across their business.
• Act as a strategic partner and develop a detailed understanding of client workflows, objectives, and challenges.
• Lead client advocacy internally and champion for client's needs.
• Retention & Renewal Ownership – Lead the end‑to‑end renewal process for the existing book of business and proactively mitigate renewal risk through the territory.
• Lead commercial discussions in partnership with internal partners and ensure accurate forecasting and timely renewal execution.
• Account Growth & Expansion – Identify and qualify upsell and cross‑sell opportunities across LSEG’s product portfolio and deliver growth aligned with regional sales priorities.
• Partner with Specialist Sales and Product teams to position incremental solutions.
• Implement a consultative selling approach with passion for long‑term value creation.
• Account Planning & Strategy – Develop and maintain account plans for key and strategic accounts.
• Align account strategies to client initiatives such as regulatory change, digital transformation, and operational efficiency.
• Internal Partnership & Execution – Coordinate across Product, Content, Support, Implementation, and Commercial teams to ensure consistent, high-quality client communication.
• Lead internal account reviews and pipeline discussions.
• Maintain accurate account, pipeline, and forecast data in CRM systems.

Qualifications & Experience

• Experience Consistent track record in Account Management, Sales, or Client Success within a B2B environment.
• Experience handling enterprise‑level clients.
• Demonstrated success in renewals and account growth.
• Ability to work in a matrix sales environment and collaborating across groups.

Preferred Experience

• Financial services, data, analytics, or technology validated experience.
• Experience working with large financial institutions.

Core Skills

• Strong relationship‑building and customer leadership skills.
• Consultative selling and commercial negotiation capability.
• Critical thinking with focused execution.
• Excellent communication and presentation skills.
• Ability to prioritize in a fast‑paced environment.

Tools & Capabilities

• CRM proficiency (e.g., Salesforce).
• Comfort working with data, forecasts, and usage metrics.

Career Stage

Senior Associate

Compensation

The anticipated base salary for this position is $99,700 - $166,300. Please be aware base salary ranges may vary by geographic location, city and state. In addition to our offered base salary, this role is eligible for our Variable Incentive Compensation plan. Target variable compensation will be commensurate with the posted career stage. Individual salary will be reflective of job related knowledge, skills and equivalent experience.

Benefits

• Annual Wellness Allowance
• Paid time‑off
• Medical
• Dental
• Vision
• Flex Spending & Health Savings Options
• Prescription Drug plan
• 401(K) Savings Plan and Company match
• Basic life insurance
• Disability benefits
• Emergency backup dependent care
• Adoption assistance
• Commuter assistance

Equal Opportunity & Diversity

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

About LSEG

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.