Account Manager

Benji; San Diego (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

Benji, a North County San Diego performance marketing agency, seeks an Account Manager to own franchise-brand client books with strong judgment and relationship-building. You’ll translate dashboards into actionable insights and lead retention and growth initiatives.

You’ll partner with an execution team, attend 5–8 client meetings weekly, and pursue a growth path into strategist roles, with in-office days Mon/Wed/Fri and flexible swaps.

Qualifications

• Extensive paid media experience required.
• Strong client-relations and business judgment valued.
• Google and Meta certifications preferred.

Responsibilities

• Own a book of franchise-brand clients with retention and growth accountability.
• Read live dashboards, diagnose issues, and decide fixes.
• Attend 5–8 client meetings per week and perform proactive outreach.
• Maintain honest conversations that keep accounts healthy long-term.

Skills

Client relationships

Data storytelling

Performance marketing

Judgment under pressure

Dashboards interpretation

Tools

Google Ads

Meta Ads

Job description

Account Manager | Performance Marketing Agency

The best account managers call before the client notices. A campaign dips on Tuesday, you catch it on the dashboard Wednesday morning, route the fix, and the client's first email about it is a thank-you. That instinct is the whole job, and it's the one thing that can't be taught.

The rest can be. Most agencies won't interview you without years of paid media experience. This one hires for judgment and trains the platforms: Google and Meta certifications, playbooks for the situations you'll actually hit, and a dedicated execution team that handles the hands-on work through tickets. You make the call; they make the change; you own whether it happened.

Our client is a 25+ person performance marketing agency in North County San Diego serving national fitness and franchise brands. One client can mean anywhere from 20 to 300 locations. They've booked 40%+ new revenue growth for 2026 and are on a path to doubling in two years, which is why this seat exists. Benji is managing this search.

You’ll love this seat if you

• Get real energy from client relationships and add value before you're asked
• Turn performance data into a clear story a non-marketer acts on
• Stay warm with clients and steady when they push
• Take pride in follow-through, so nothing you own falls through the cracks
• Want real ownership of your accounts, with the accountability that comes with it

What you’ll own

• A book of franchise-brand clients, with full accountability for retention and growth
• Performance judgment: read the live dashboards, diagnose, decide the fix, delegate execution, verify it landed
• 5-8 client meetings a week, plus proactive outreach across the rest of your book
• Expectations and scope: the honest conversations that keep accounts healthy for years

How the model works

Franchise brands run similar campaigns across their locations, most clients take one strategy call a month, and many want less. Your time goes to judgment and relationships. The execution team, the playbooks, and the certifications carry the platform work.

Pay and details

• $70,000-$80,000 base depending on experience, plus ~$8,000 in annual performance incentives tied to client retention and core values. Total compensation up to ~$88,000.
• A real growth path: the agency's account managers have been promoted into strategist roles
• In office Monday, Wednesday, Friday alongside the AM team, with flexible swaps. Half this job is judgment calls, and judgment develops fastest next to people making the same ones.
• Three-stage process, built to move fast: a screening call with Benji, where we'll share the company name and answer everything, then an interview with the agency's account management leads and an in-person final with the owners