Account Manager

Grow USA; Round Rock (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Texas Ecogrow is seeking an Account Manager to maintain and strengthen relationships with clients, ensure contracted services are delivered, and keep accounts profitable. The role involves direct interaction with property managers and owners, and regular site visits.

Ideal candidates have proven inside sales experience, strong communication, and the ability to close deals using CRM and sales automation tools. This in-person position is based in Austin, TX.

Qualifications

• Evidence of success in inside sales, telemarketing, or call center with outbound calling.
• Excellent communication skills capable of explaining complex technical concepts.
• Strong negotiation, customer service, and client communication to build trust.
• Experience with sales technology adoption, CRM proficiency, and sales automation.
• Knowledge of telecommunication techniques like warm calling and outbound outreach.
• Ability to work independently and collaboratively.

Responsibilities

• Maintain consistent communication with Property Managers, HOA Managers, Boards of Directors, and property owners.
• Respond to phone calls, emails, and service requests.
• Address complaints and resolve issues quickly and professionally.
• Conduct property visits and client meetings.

Skills

Inside sales

Telemarketing

Call center

Outbound calling

Deal closing

Communication skills

Negotiation

CRM proficiency

Sales automation

Team collaboration

Tools

CRM software

Sales automation tools

Job description

We are an Account Manager at Texas Ecogrow is responsible for maintaining and strengthening the relationship between the company and its clients, ensuring that contracted services are performed correctly, clients are satisfied, and each account remains profitable.

Responsibilities

• Maintain consistent communication with Property Managers, HOA Managers, Boards of Directors, and property owners.
• Respond to phone calls, emails, and service requests.
• Address complaints and resolve issues quickly and professionally.
• Conduct property visits and client meetings.

Requirements

• Demonstrated success in inside sales, telemarketing, or call center environments involving outbound calling and deal closing
• Excellent communication skills with the ability to articulate complex technical concepts clearly
• Skilled in negotiation, customer service, and client communication to foster trust and long-term partnerships
• Experience with sales technology adoption, including CRM system proficiency and sales automation technologies
• Knowledge of telecommunication techniques like warm calling and outbound outreach strategies
• Ability to work independently while collaborating effectively within a team environment

Satisfied Client + Quality Work + Cost Control + Account Growth = A Profitable, Long-Term Account

In Austin, the Account Manager should also understand the specific characteristics of the local market, including extreme heat, water restrictions, irrigation requirements, HOA requirements, and the specific needs of residential and commercial communities.

Work Location: In person