Account Manager

Nutrient; Raleigh (NC); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Nutrient seeks an Account Manager to own and grow a portfolio of mid-market and enterprise customers. This is a ground-floor opportunity; you will shape how we engage with our existing customer base from the start, acting as a trusted advisor to deepen relationships.

You’ll identify expansion opportunities, drive adoption of Nutrient’s platform, and collaborate with Solutions, CS, and Partnerships to ensure customer success. This is a fast-paced hybrid role with 3 days in our Rayleigh, NC office.

Qualifications

• 2+ years in Account Management or Sales in B2B SaaS or tech.
• Able to understand and articulate technical products to both business and technical audiences.
• Experience with CRM and Salesforce workflows.

Responsibilities

• Own and grow a portfolio of mid-market and enterprise accounts.
• Build and execute account plans to drive upsell, cross-sell, and retention.
• Present insights to stakeholders at all levels and deepen relations.
• Partner cross-functionally with Solutions, CS, and Partnerships to drive adoption.
• Manage account health, pipeline, forecasts, and renewal risk with accurate data.
• Feed customer feedback to product and internal teams to shape direction.

Skills

Account Management

B2B SaaS

Salesforce

CRM

Tools

Salesforce

Job description

At Nutrient, we’re revolutionizing how the world works with documents. Our tools transform static files into intelligent, secure workflows, empowering businesses to innovate faster and smarter. Trusted by thousands of organisations across 80 countries—including Fortune 500 companies and public sector leaders—our products streamline processes, accelerate digital transformation, and unlock new possibilities.

Our platform supports nearly a billion end users globally across 80+ countries, including Fortune 500 firms, governments, and industry pioneers.

Your Role at Nutrient...

We’re looking for a driven Account Manager to own and grow a portfolio of mid-market and enterprise customers. This is a genuine ground-floor opportunity; the AM function at Nutrient has only existed since January 2026, and you’ll help shape how we engage with our existing customer base from the start.

You’ll act as a trusted advisor, deepening relationships, identifying expansion opportunities, and ensuring customers get full value from Nutrient’s platform. The right person is commercially sharp and ready to make an impact without needing heavy structure around them.

This is a Hybrid role, working 3 days a week in our office in Rayleigh, NC.

What You'll Work On...

• Own and grow a portfolio of mid-market and enterprise accounts
• Build and execute account plans to drive upsell, cross-sell, and long-term retention
• Build relationships across customer organisations, presenting insights confidently to stakeholders at every level
• Partner cross-functionally with Solutions, CS, and Partnerships to drive adoption and customer satisfaction
• Manage account health, pipeline, forecasts, and renewal risk, keeping Salesforce accurate throughout
• Feed customer feedback into product and internal teams to help shape Nutrient’s direction

What You'll Bring...

• 2+ years in Account Management or Sales in B2B SaaS or tech, with a proven track record of growing mid-market or enterprise accounts
• Able to understand and articulate technical products to both business and technical audiences
• Salesforce (or equivalent CRM) experience; Gong familiarity a plus
• High energy and execution-focused, comfortable in a fast-paced hybrid environment without heavy structure
• Curious about AI tools; background in developer tools, document processing, or APIs is a bonus

Who Thrives Here...

At Nutrient, we’re not just hiring for skills — we’re hiring for mindset. The people who thrive here are:

• Collaborators: You collaborate openly, listen actively, and prioritize team success over ego.
• Hungry Learners: Rapid learning fuels progress and career growth.
• Curious Thinkers: You dig deep to uncover the “why,” valuing understanding over simply being right.
• Self-Starters: You take action without waiting for direction, turning obstacles into opportunities with creativity and persistence.
• Owners: You take responsibility for solutions and outcomes, always looking for ways to improve what’s within your control.
• Doers: You’re energised by progress, motivated to create meaningful impact, and eager to tackle challenges.

Why You'll Love Working Here...

At Nutrient, we build tools that reshape how businesses and developers work with documents. Our culture is centred on continuous growth and collaboration — every team member has room to learn, innovate, and drive meaningful change.

We’re a globally distributed company backed by Insight Partners, with a mostly remote team and offices in the US, UK, France, and Austria. We embrace a low-meeting culture and prioritize async communication.

Nutrient believes in equal opportunity. We employ people from many cultures and countries, celebrate diversity, and are committed to building a team that represents a variety of backgrounds, skill sets, and perspectives. We do not discriminate on the basis of race, colour, religion, age, marital status, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity or expression, or any other non-merit factor.