Account Manager

Constellation Dealer Group; Portland (OR); Hybrid; USD 117,000 - 143,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Profit sharing bonus plan

10 days of vacation

Job summary

Constellation Dealer Group is seeking an Account Manager to manage and grow relationships with IDS Marine dealer customers. The ideal candidate has 3+ years in account management and a strong understanding of customer success in SaaS.

This role involves considerable travel, up to 50%, to meet with dealers and build strong business relationships. Join a dynamic team where your skills in communication and relationship management will directly influence success.

The position offers a competitive salary and a comprehensive benefits package.

Qualifications

• 3+ years of experience in account management, customer success, or SaaS sales.
• Proven ability to meet or exceed revenue growth targets.
• Ability to travel up to 50% for customer visits.

Responsibilities

• Manage a portfolio of IDS Marine dealer accounts.
• Build and maintain strong relationships with dealership owners.
• Understand customer operations and business goals.

Skills

Account management

Customer success

SaaS sales

Strong communication skills

CRM tools (Salesforce)

Education

3+ years in account management or SaaS sales

Tools

Salesforce

Job description

Location:

Portland, OR and surrounding area/Remote, with the occasional in-person meetings with the local team

Travel Required:

Up to 50% across North America

Company Summary

Integrated Dealer Systems (IDS) is a leading provider of dealership management software for RV, marine, and trailer dealerships. For more than 40 years, IDS has helped dealerships streamline operations, improve visibility across their business, and make more informed decisions. IDS is part of Constellation Software, a global software company with a long-term focus on building strong, sustainable businesses.

Position Summary

The Account Manager will be responsible for managing and growing relationships with IDS Marine dealer customers. In this customer‑facing role, you will act as a trusted partner to dealerships, helping them maximize the value of IDS solutions while identifying opportunities to support their ongoing business needs. This role is ideal for someone who enjoys building relationships, learning how customers operate, and working closely with internal teams to deliver a strong customer experience.

Key Responsibilities

• Manage a portfolio of IDS Marine dealer accounts, serving as the primary business contact and relationship owner.
• Build and maintain strong relationships with dealership owners, leaders, and department managers.
• Spend time with customers in the field to understand their operations, business goals, and opportunities for improvement.
• Develop a strong understanding of the IDS Marine product suite and clearly communicate how our solutions support customer needs.
• Identify opportunities to grow existing accounts through additional products, modules, upgrades, and services.
• Partner with Sales, Support, Implementation, Product, Engineering, and Marketing teams to deliver a seamless customer experience.
• Support product adoption by educating customers on features, best practices, and new capabilities.
• Lead regular business reviews to assess account health, discuss customer priorities, and identify growth opportunities.
• Maintain accurate account, pipeline, and forecasting information in the CRM system.
• Achieve quarterly and annual revenue growth targets.

Required Qualifications

• Ability to travel up to 50% for customer visits, industry events, field‑based relationship building.
• Willingness to meet your local team for face‑to‑face collaboration 2-3 times per month.
• 3+ years of experience in account management, customer success, or SaaS sales.
• Proven ability to meet or exceed revenue growth targets.
• Strong communication and presentation skills, with the ability to engage dealership leaders and executive stakeholders.
• Experience using CRM tools such as Salesforce or a similar platform.

Preferred

• Experience in the marine, powersports, RV, automotive, or dealership technology industries.
• Experience with dealer management software, ERP systems, or vertical SaaS solutions.
• Familiarity with dealership operations, including parts, service, F&I, inventory, or related business functions.
• Experience supporting customers through software migrations, platform modernization, or operational change initiatives.

Salary Range (US Only)

The estimated overall target earnings yearly for this role in the United States is $130,000 through a combination of base and commissions. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges on all job postings regardless of the desired hiring location or whether the position is remote. The posted range is an estimate and reflects many factors which are subject to change. Final offer amounts may vary from the amounts listed above, based upon geographic location, candidate experience and expertise, and other relevant factors.

Other Compensation (US Only)

This role will also be eligible for participation in a Company profit sharing bonus plan. Sales positions may be eligible to participate in the business commission plan. Plan details will be provided to you upon hire.

Benefits (US Only)

Full time employees will also be eligible for enrollment in a wide range of choices of benefits, including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).

Time off (US Only)

The Company provides a minimum of 10 days of vacation for new employees, sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at [e-mail].

NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.