Account Manager

Jobtailor; Portage Des Sioux (MO); On-site; USD 60,000 - 100,000; Full time

Job summary

Kendall is seeking a proactive Sales professional to drive growth in the assigned territory. You will engage customers through direct calls, meetings, and digital outreach to understand needs and present Kendall’s value.

The role requires collaboration with cross-functional teams to close deals and deliver outstanding service. Responsibilities include maintaining CRM records, attending industry events, preparing proposals, and supporting budgeting and forecasting activities.

Qualifications

• Previous sales experience required.
• High school diploma or GED equivalent.
• Proficiency with Microsoft Office products such as Word and Excel.
• Ability to learn new software.
• Business acumen, problem-solving, critical-thinking, and analytical abilities.
• Highly organized and detail-oriented.
• High abstract reasoning and solutions-oriented approach.
• Ability to multitask and shift priorities.
• Ability to work in a fast-paced, continuously evolving environment.
• Ability to work cross-functionally.
• Excellent internal and external customer service.
• Experience working in a sales department.
• Self-motivated to learn new technologies and complete tasks on time.
• Effective presentation skills in small and large group settings.
• Honest and ethical.
• Strong interpersonal, analytical, problem-solving, organizational, written, and verbal communication skills.
• Strong influencing skills.
• Ability to sit, talk, hear, stand, walk, climb stairs, and operate a vehicle.
• Ability to work in a normal office, warehouse, and fabrication environment with exposure to moving equipment.
• Preferred but not required: 3 years of electrical distribution experience.
• Preferred but not required: 5 years of sales experience calling on the commercial electrical industry or electrical contractors.
• Preferred but not required: Bachelor’s degree.

Responsibilities

• Report to the Sales Manager as a key member of the Sales team.
• Conduct outside customer sales and drive sales satisfaction through direct contact, phone, and electronic communications.
• Manage assigned territory and established account base.
• Identify decision makers, make sales calls, uncover customer needs, and close sales.
• Contact customers and articulate Kendall’s value proposition for products and services.
• Keep CRM account, contact, and opportunity pipeline information up to date.
• Attend sales and company meetings, industry shows, and conventions as requested.
• Represent Kendall in presentations, briefings, trade events, and public relations activities.
• Entertain customers and maintain goodwill.
• Promote customer training programs.
• Make special or emergency deliveries when needed.
• Contribute to annual budgeting and forecasting.
• Forward competitor activity information and possible sales leads.
• Plan account strategies, goals, and objectives.
• Meet or exceed sales targets and maximize gross margin and profit goals.
• Conduct business reviews aligned with client goals and present to client executives.
• Collaborate with technical, management, project, and other internal resources to achieve account goals.
• Manage proposal delivery and follow-up.
• Pursue business aligned with company goals.
• Participate in project management meetings to ensure customer satisfaction and identify revenue opportunities.
• Review sales reports and provide value-added solutions.
• Submit call, expense, and other required reports.
• Present project change orders.
• Liaise between Kendall resources to resolve account issues, including project delays, warranty, and repair issues.
• Assist with delinquent account collection and obtain credit information from new customers.
• Perform other duties as assigned.

Skills

Sales Strategy

Account Management

Budgeting

Forecasting

Proposal Delivery

Microsoft Office Proficiency

Analytical Abilities

Problem-Solving

Multitasking

Critical Thinking

Interpersonal Skills

Organizational Skills

Communication Skills

Self-Motivation

Detail-Oriented

Education

High School Diploma

GED Equivalent

Bachelor’s degree

Tools

CRM systems

Microsoft Office

Job description

• Report to the Sales Manager as a key member of the Sales team


• Conduct outside customer sales and drive sales satisfaction through direct contact, phone, and electronic communications


• Manage assigned territory and established account base


• Identify decision makers, make sales calls, uncover customer needs, and close sales


• Contact customers and articulate Kendall’s value proposition for products and services


• Keep CRM account, contact, and opportunity pipeline information up to date


• Attend sales and company meetings, industry shows, and conventions as requested


• Represent Kendall in presentations, briefings, trade events, and public relations activities


• Entertain customers and maintain goodwill


• Promote customer training programs


• Make special or emergency deliveries when needed


• Contribute to annual budgeting and forecasting


• Forward competitor activity information and possible sales leads


• Plan account strategies, goals, and objectives


• Meet or exceed sales targets and maximize gross margin and profit goals


• Conduct business reviews aligned with client goals and present to client executives


• Collaborate with technical, management, project, and other internal resources to achieve account goals


• Manage proposal delivery and follow-up


• Pursue business aligned with company goals


• Participate in project management meetings to ensure customer satisfaction and identify revenue opportunities


• Review sales reports and provide value-added solutions


• Submit call, expense, and other required reports


• Present project change orders


• Liaise between Kendall resources to resolve account issues, including project delays, warranty, and repair issues


• Assist with delinquent account collection and obtain credit information from new customers


• Perform other duties as assigned

Requirements

• Previous sales experience


• High school diploma or GED equivalent


• Proficiency with Microsoft Office products such as Word and Excel


• Ability to learn new software


• Business acumen, problem-solving, critical-thinking, and analytical abilities


• Highly organized and detail-oriented


• High abstract reasoning and solutions-oriented approach


• Ability to multitask and shift priorities


• Ability to work in a fast-paced, continuously evolving, and sometimes ambiguous environment


• Ability to work cross-functionally


• Excellent internal and external customer service


• Experience working in a sales department


• Self-motivated to learn new technologies and complete tasks on time


• Effective presentation skills in small and large group settings


• Honest and ethical


• Strong interpersonal, analytical, problem-solving, organizational, written, and verbal communication skills


• Strong influencing skills


• Ability to sit, talk, hear, stand, walk, climb stairs, and operate a vehicle


• Ability to work in a normal office, warehouse, and fabrication environment with exposure to moving equipment


• Preferred but not required: 3 years of electrical distribution experience


• Preferred but not required: 5 years of sales experience calling on the commercial electrical industry or electrical contractors


• Preferred but not required: Bachelor’s degree

Core Competencies

Demonstrates strong sales acumen with the ability to identify customer needs, close sales, and maintain relationships. Proficient in managing accounts, utilizing CRM systems, and delivering effective presentations to drive customer satisfaction and achieve sales targets.

Highest-signal resume keywords

• Sales Experience


• CRM Management


• Effective Presentation Skills


• Customer Service


• Business Acumen

ATS Optimization Keywords

Hard Skills

• Sales Strategy


• Account Management


• Budgeting


• Forecasting


• Proposal Delivery


• Microsoft Office Proficiency


• Analytical Abilities


• Problem-Solving


• Multitasking


• Critical Thinking

Soft Skills

• Interpersonal Skills


• Organizational Skills


• Communication Skills


• Self-Motivation


• Detail-Oriented

Certifications & Qualifications

• High School Diploma


• GED Equivalent

Industry Keywords

• Electrical Distribution


• Commercial Electrical Industry


• Sales Targets


• Customer Training Programs


• Public Relations Activities