Account Manager

RideDigital; Overland Park (KS); On-site; USD 50,000 - 70,000; Full time

Job summary

A digital marketing agency in Overland Park is looking for an Account Manager to serve as an ambassador for clients, ensuring high-quality service. Responsibilities include setting meetings, managing support requests, and providing monthly performance reports. Candidates should have a degree in marketing or communications and 1-5 years of relevant experience, demonstrating effective communication and time management skills. The position requires legal work authorization in the US and values a flexible and organized work ethic.

Qualifications

• 1-5 years of experience in account management or digital marketing.
• Ability to work independently and as part of a team.
• Demonstrated efficiency, organization, and flexibility.

Responsibilities

• Set up meetings with clients to discuss goals and strategies.
• Distribute support requests and manage communication.
• Analyze website performance and prepare monthly reports.

Skills

Effective communication

Time management

Customer service

Analytical skills

Education

Degree in marketing, communications, or related field

Job description

RideDigital is a digital marketing agency located in Overland Park. We help local businesses grow through cost-effective strategies with a focus on web design, SEO & search advertising, social media marketing, and email marketing. We serve more than 75 clients in many different industries including RV and marine dealerships, financial companies, medical offices, and more.

We are a close-knit, small team who focuses on having fun while working hard to give our clients the best results possible. Because of our small size, each team member has a direct impact on our growth and we encourage everyone to contribute ideas as we plan for our future. The Account Manager will be tasked with being an ambassador for our clients and ensuring they are receiving the high-quality customer service that we have built our business around.

Job Duties:

• Set up meetings with clients to discuss goals, strategies, and performance
• Distribute support requests and communicate timelines to clients and team members
• Field inbound calls and troubleshoot issues in regard to the website or marketing services
• Able to manage time efficiently to complete tasks and respond to clients in a timely manner
• Send out monthly reports to clients with the ability to analyze analytics and discuss with the client
• Maintain a high level of communication between all team members as well as clients

Our Requirements:

• Degree in marketing, communications, public relations or related fields.
• 1-5 years of work experience in account management, digital marketing, or customer service.
• Ability to communicate effectively with internal team as well as external clients.
• Independent work ethic demonstrating efficiency, organization, and flexibility with the ability to work well within a marketing team.

You must be legally authorized to work in the country where the position is based. Proof of eligibility will be required before any offer of employment is finalized. RideDigital does not sponsor visas. Applicants must have the necessary work authorization at the time of application.

Equal Opportunity Employment

The Company is an equal-opportunity employer and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, or any other legally protected status.