Account Manager

MITY Inc.; Orem (UT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical plan options

Dental

Vision

Life insurance

401(k) with company match

Paid time off

Other employee benefits

Job summary

MITY Inc. is seeking a motivated Account Manager to support sales growth within the worship and non-profit markets. You will focus on building strong customer relationships, understanding needs, and creating accurate quotes for Holsag, MityLite, and Bertolini products.

The ideal candidate is organized, customer-focused, and capable of managing existing relationships and new opportunities. Travel for trade shows and events is expected.

Qualifications

• 2+ years in a customer-facing, sales, or account management role.
• Experience in worship, non-profit, furniture, or related markets is helpful.
• Proficient with Microsoft Office; comfortable learning CRM/operating systems; able to travel 10–25%.
• Valid driver's license and passport required.

Responsibilities

• Identify and connect with potential customers in worship and non-profit markets.
• Build and maintain relationships with existing and prospective customers.
• Create detailed and accurate quotes based on customer needs and budgets.
• Follow up on quotes and opportunities to generate sales.
• Attend trade shows and industry events to generate leads.
• Maintain thorough records in the CRM and operating systems.

Skills

Customer-facing

Sales

Account management

Communication

Organization

Education

Business, Sales, or Marketing degree

Tools

CRM software

Microsoft Office

Job description

Account Manager - Worship

Build Relationships and Grow a Meaningful Market

MITY Inc. is seeking a motivated, relationship-driven Account Manager to support sales growth within the worship and non-profit markets. This role is focused on building strong customer relationships, understanding customer needs, creating accurate quotes, following up on opportunities, and helping customers find the right Holsag, MityLite, and Bertolini products for their spaces.

The ideal candidate is organized, customer-focused, and comfortable managing both existing customer relationships and new sales opportunities. This role requires strong communication, follow-through, business judgment, and a willingness to travel for trade shows, customer opportunities, and industry events.

What You'll Own And Grow

• Identify and connect with potential customers in the worship and non-profit markets.
• Build and maintain strong relationships with existing and prospective customers.
• Create detailed and accurate quotes based on customer needs, budgets, and product requirements.
• Follow up on quotes, trade show leads, past customers, and new opportunities to generate sales.
• Communicate promptly and professionally with customers, providing excellent service throughout the sales process.
• Attend trade shows and industry events to showcase products, engage with potential customers, and generate leads.
• Stay informed on industry trends, competitor activity, and customer needs to position products effectively.
• Partner with the sales team and other departments to support customer satisfaction and achieve sales goals.
• Maintain thorough, accurate, and organized records in the CRM and operating systems.
• Provide feedback to management on customer preferences, market trends, product needs, and opportunities for improvement.
• Represent MITY Inc. professionally by following company procedures, values, and policies.
• Take ownership of personal growth, continuous improvement, and finding ways to add value.

What Will Help You Succeed

The right candidate will have at least 2 years of experience in a customer-facing, sales, or account management role, along with strong communication, organization, follow-through, and business judgment. Experience in sales, manufacturing, worship, non-profit, furniture, or related markets is helpful. Post-secondary education in Business, Sales, Marketing, or a related field is preferred, though equivalent experience will be considered. Candidates should be proficient with Microsoft Office, comfortable learning CRM and operating systems, and able to travel approximately 10% to 25% based on trade shows, customer opportunities, and business needs. A valid driver's license and passport are required.

Why Join MITY

• multiple medical plan options
• dental
• vision
• life insurance
• 401(k) with company match
• paid time off
• other employee benefits

This is a great opportunity for someone who enjoys building relationships, serving customers, identifying sales opportunities, and growing within a professional sales organization.