Account Manager

JJT Transportation & Logistics; Omaha (NE); On-site; USD 48,000 - 58,000; Full time

Job summary

Ein familiengeführtes Unternehmen im Transportwesen sucht einen engagierten Account Manager, der die Büroabläufe unterstützt und die Kommunikation mit Fahrern und Kunden optimiert. In dieser Rolle sind Sie verantwortlich für die Annahme von Frachtern und die Koordination von Abholungen und Lieferungen. Sie werden die Möglichkeit haben, in einem dynamischen Umfeld zu arbeiten, das Wachstum und Entwicklung fördert. Wenn Sie über starke Kommunikations- und Verhandlungsfähigkeiten verfügen und eine Leidenschaft für den Transportbereich haben, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Krankenversicherung

Zahnversicherung

Lebensversicherung

Zusätzliche Versicherung

Wettbewerbsfähige 401k

Bezahlte Freizeit

Urlaubsvergütung

Wöchentliche Bezahlung

Qualifications

• Erfahrung im Transportwesen bevorzugt.
• Starke Kommunikationsfähigkeiten über Telefon und E-Mail.

Responsibilities

• Unterstützung der Büroabläufe durch Anrufe von Fahrern und Kunden.
• Verhandlung von Frachtraten und Gewährleistung der Kundenzufriedenheit.

Skills

Kommunikationsfähigkeiten

Verhandlungsfähigkeiten

Problemlösungsfähigkeiten

Computerkenntnisse

Education

Highschool-Diplom

Hochschulerfahrung

Job description

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Join to apply for the Account Manager role at JJT Transportation & Logistics

JJT Transportation & Logistics is a family-owned asset based trucking and brokerage company that offers a wide variety of services. JJT was established in Wathena, KS and has since then expanded with two offices located in Omaha, NE. With 15 successful years in the industry, we pride ourselves in having the ability, experience, and expertise required to meet the goals of our drivers and customers. JJT strives to provide a fun and fast paced environment with opportunities for growth for our employees.

The Account Manager position is responsible for supporting office operations by taking calls from drivers, customers, and/or carriers for efficient freight transportation and delivery. These duties include accepting freight orders and arranging pickup and delivery, negotiating freight rates, and maintaining customer satisfaction through pro-active communication. Oversees shipments from start to finish. Responsible for providing direction, guidance, and discipline to the team to achieve goals and ensure tasks get completed using all available resources.

Summary Of Essential Job Functions

• Direct the workflow of teams and ensure all is accurate and complete throughout and at the end of the day.
• Answer phone calls from drivers, customers, and carriers.
• Maintain a high rate for on-time service and profit margin average.
• Accept and analyze loads and determine plan to maximize profit.
• Figure rates to pay, and enter broker notes for dispatcher.
• Take over issues reported by dispatcher- late trucks/ breakdowns/ etc.
• Handle escalated customer inquiries or complaints.
• Communicate proactively with call centers, customer, shippers, and recievers via phone/ email.
• Ensure customer specific requirements are met within timeframes outlined in customer notes.
• Cover co-worker's desk when absent.
• Post and work customer shipments.
• Update customer portals.
• Responsible for growth of managed accounts.
  
  

Minimum Requirements

• Highschool diploma required, some college experience preferred but not necessary.
• Previous transportation experience preferred.
• Strong communication skills using the phone and email.
• Basic knowledge of computers.
• Negotiation and problem solving skills
• Occasional travel time may be required.
  
  

Pay: $48k - $58k annually

Benefits

• Health Insurance
• Dental Insurance
• Life Insurance
• Supplemental Insurance
• Competitive 401k
• Paid Time Off
• Holiday Pay
• Weekly Pay
  
  

#hc140072

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Truck Transportation

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