Account Manager

Milliman, Inc; Omaha (NE); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Employee Assistance Program (EAP)

401(k) Plan

Discretionary Bonus Program

Flexible Spending Accounts (FSA)

Paid Time Off (PTO)

Paid Parental Leave

Life Insurance & AD&D

Short-Term and Long-Term Disability

Job summary

Milliman, Inc is looking for an Account Manager to join their Omaha office. This role focuses on building and maintaining strong client relationships, while managing multiple projects effectively. The successful candidate will possess exceptional communication skills and experience in the Health Insurance industry.

Key responsibilities include fostering client interactions and enhancing customer experiences. Benefits include medical coverage, flexible spending accounts, and a 401(k) plan with matching contributions.

Qualifications

• Excellent communication skills and ability to organize and self-direct.
• Experience in Account Management or similar role in Health Insurance is required.
• Ability to build and maintain client relationships effectively.

Responsibilities

• Maintain and manage relationships with clients to enhance customer experiences.
• Handle daily interactions with staff, clients, and insurance carriers.
• Balance multiple projects while adapting to varied communication styles.

Skills

Strong communication skills

Relationship management

Organizational skills

Collaboration

Detail-oriented

Job description

Account Manager

As part of our fastest growing platform, the account management team plays a key part in the ongoing success of our practice. Your strengths in soft skills will foster key client relationships and enhance our customers' experiences. In this role you will be responsible for making sure we have well‑managed relationships with our clients. This means you will have daily interactions with all members of our staff as well as many clients and large insurance carriers. You will balance multiple projects, interact with people of varied personalities and communication styles, and continually enhance the resources we offer to bring new life to an organization's health plan and be a key driver in our internal efficiency.

Key Attributes

• Relationship builders: strong communication skills to create dynamic relationships, both internally and externally.
• Confident professionals: accurate, on‑time and on‑point for customer needs, whether that is through preparing reports, phone calls, email communication, or in‑person meetings.
• Trend‑setters: proactive response to client feedback to change the landscape of health insurance with new ideas.
• Future leaders: opportunities to deepen skillsets and broaden responsibilities.

Qualifications

• Ability to organize and self‑direct to get things done.
• Exceptional communication skills, highly organized, collaborative and detail oriented.
• Experience building and maintaining relationships, mitigating churn, driving engagement and renewals.
• Experience working with, and managing, stakeholders and customers.
• 2+ years in a Relationship Management, Account Management, or similar role within the Health Insurance industry.

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

Location

This position is based out of the Milliman office in Omaha, Nebraska. Candidates hired into this role must be willing to work onsite full‑time.

Benefits

• Medical, Dental and Vision coverage for employees, dependents and domestic partners.
• Employee Assistance Program (EAP) – confidential support for personal and work‑related challenges.
• 401(k) Plan – company matching program and profit‑sharing contributions.
• Discretionary Bonus Program – recognition of employee contributions.
• Flexible Spending Accounts (FSA) – pre‑tax savings for dependent care, transportation and eligible medical expenses.
• Paid Time Off (PTO) – accrues 15 days per year for full‑time employees, prorated for part‑time.
• Holidays – at least 10 paid holidays per year.
• Family Building Benefits – adoption and fertility assistance.
• Paid Parental Leave – up to 12 weeks of paid leave for eligible employees.
• Life Insurance & AD&D – 100% of premiums covered by Milliman.
• Short‑Term and Long‑Term Disability – fully paid by Milliman.

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability or status as a protected veteran.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.