Account Manager

Macrobond; New York, Northern (NY, KY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

401(k) plan

Private medical insurance

Life insurance

20 days holiday per annum

Macrobond volunteering days

Health and lifestyle benefits

Job summary

Macrobond is seeking an Enterprise Account Manager for our Americas team to nurture strategic relationships and grow revenue across a portfolio of major clients. You will act as a trusted advisor, collaborating with clients to understand needs, deliver tailored solutions, and drive growth through upsell and cross-sell opportunities.

This is a pivotal role in expanding partnerships with leading organizations.

Qualifications

• 3–4 years of experience in account management or sales, or 5+ years in customer success with revenue quota experience.
• SaaS experience with enterprise accounts.
• Proven upsell/cross-sell track record in a consultative environment.
• Experience using Salesforce and other CRMs.

Responsibilities

• Develop account plans to drive revenue growth through upsell and cross-sell.
• Identify and secure new enterprise clients with strategic targeting.
• Deliver tailored solutions using Macrobond’s data-driven platform and analytics tools.
• Create focused sales strategies for new business and navigate complex buying processes.
• Collaborate with marketing and product to refine go-to-market plans.
• Stay informed on industry trends to position Macrobond effectively.

Skills

Account management

SaaS sales

Consultative selling

Relationship management

Tools

Salesforce

CRM tools

Job description

About Us

Macrobond is a leading provider of global economic and financial data and technology for investment professionals. Our customers include over 900 firms spanning the buyside, sell side, corporate and academic sectors.

Our platform, rich in intellectual property and supported by a rapidly expanding global team, ensures we remain at the forefront of our industry. With the backing of Francisco Partners, a prominent global tech investment firm, we operate as a truly international company. Our headquarters are based in London, with key offices in Gothenburg, Malmö, Poland, Lisbon, Hong Kong, and New York.

Job Overview

Macrobond is seeking a customer-focused and results-driven Enterprise Account Manager to join our Americas team. In this key role, you will be responsible for nurturing and growing relationships within a portfolio of strategic accounts. Acting as a trusted advisor, you will collaborate with clients to understand their needs, deliver tailored solutions, and drive account growth through upselling and cross-selling opportunities. This is an exciting opportunity to play a vital role in Macrobond’s continued expansion as we strengthen our partnerships with some of the most prominent organizations.

Job Responsibilities

• Account Growth: Develop and execute account plans to drive revenue growth by identifying upsell and cross-sell opportunities within your portfolio. Leverage Macrobond’s data solutions to meet client goals and expand usage
• New Business Development: Proactively identify, engage, and secure new enterprise clients by targeting strategic accounts in key sectors. Build a robust pipeline of opportunities and deliver against ambitious sales targets.
• Consultative Selling: Partner with prospective clients to understand their challenges and requirements, delivering tailored solutions using Macrobond’s data-driven platform, API integrations, and analytics tools.
• Sales Strategy: Develop and execute a focused sales plan for new business acquisition, leveraging market intelligence to identify opportunities that align with Macrobond’s solutions and value proposition.
• Client Engagement: Lead discovery meetings, craft compelling proposals, and deliver impactful demonstrations of Macrobond’s capabilities. Navigate complex buying processes with multiple stakeholders to successfully close deals.
• Collaboration: Work closely with marketing and product teams to align efforts and refine the go-to-market strategy. Share insights from the field to inform product development and marketing initiatives.
• Market Expertise: Stay abreast of industry trends, client pain points, and competitor offerings to position Macrobond as the go-to solution for economic and financial data.

Required Qualifications and experience:

• Experience: 3–4 years of experience in account management or sales roles, or 5+ years in customer success with a strong focus on strategic account growth. Previous experience managing a revenue-related quota is essential.
• Background: SaaS experience is required, with a demonstrated understanding of the complexities involved in managing enterprise accounts and delivering tailored solutions.
• Track Record: Proven success in growing existing accounts through upselling and cross-selling, ideally in a consultative sales environment.
• Tools Expertise: Experience using Salesforce and other CRM platforms to manage accounts and track performance.

What You’ll Bring

• A consultative sales approach with strong persuasion and communication skills. You should be adept at articulating value propositions and navigating objections from multiple stakeholders.
• Exceptional relationship-building skills, with a natural ability to earn trust and establish long-term partnerships.
• Outstanding organizational skills, capable of managing multiple priorities and tasks in a fast-paced environment.
• A collaborative mindset, thriving both as part of a team and working independently.
• Professionalism and integrity, with a customer-centric mindset that prioritizes client satisfaction.
• The ability to quickly learn and understand new concepts. While financial literacy is a bonus, curiosity and a willingness to learn about economic and financial data are key.

What do we offer

• Company 401(k) scheme, with a strong employer contribution
• Private medical insurance, Aetna PPO plan
• Life Insurance
• 20 days holiday per annum
• 2 Macrobond days to use for volunteering
• Various physical / mental health and lifestyle benefits
  

Our commitment to Diversity

At Macrobond, diversity, equity, and inclusion are fundamental to our culture and success. We are committed to fostering an environment where all individuals are respected, valued, and empowered to contribute their unique perspectives.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

By joining our team, you become part of an organization that believes diversity drives innovation and strengthens our collective performance.

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