Account Manager

Black Ore; New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and equity

Best-in-Class health benefits

401K and other investment benefits

Continuous learning opportunities

Job summary

Black Ore is looking for a strategic Account Manager in New York to strengthen relationships with customers and promote their AI-powered tax automation platform. This role requires a minimum of 4 years in sales, a track record of exceeding quotas, and strong communication skills.

The successful candidate will work closely with teams to ensure customer success, offering competitive salary and equity, as well as comprehensive health benefits.

Qualifications

• Minimum 4+ years in quota carrying roles.
• Consistently exceeding 100% quota attainment.
• Go-to-market experience with B2B technology.
• Experience in a renewal/upsell role.
• Ability to clearly distill information to stakeholders.

Responsibilities

• Deepen relationships with customers and expand adoption of the AI platform.
• Collaborate closely with leadership, operations, and product teams.
• Ensure customers achieve measurable outcomes.

Skills

Sales experience

Excellent written and verbal communication

High ownership

Fast learner

Tools

Salesforce

Hubspot

Job description

About us

Black Ore is building the leading AI platform designed to accelerate financial services. The company's flagship offering, Tax Autopilot, leverages proprietary AI agents to automate tax preparation and compliance, helping CPA & tax firms overcome the talent shortage and accelerate growth for their practice.

Founded in 2022, we launched with $60 million in early stage funding from some of the world’s leading investors including a16z, Founders Fund, General Catalyst, Khosla Ventures, Oak HC/FT, Trust Ventures and leading tech founders/angel investors including Jason Gardner (Founder and CEO of Marqeta), Max Levchin (Founder of Paypal and Affirm), Tom Glocer (Former CEO of Thomson Reuters), Gokul Rajaram, and Mark Britto (EVP, CPO, PayPal).

Our team has an incredibly ambitious vision to completely transform the way businesses and consumers interact in financial services. We’re looking to hire strong team members to grow the team. Some of the traits we look for are:

• Owner Mentality - Desire to take initiative, identify problems, and implement solutions
• Mission Driven - Passion for building AI/ML solutions that reimagine how businesses and consumers operate
• Intellectually Curious - Excitement going deep for building detailed understanding of the function, role, customer, and problem space
• Team Oriented - Ability to collaborate respectfully and put the team above the self

The Role

Black Ore Technologies is seeking a strategic Account Manager to deepen relationships with our customers and expand adoption of our AI-powered tax automation platform. In this role, you’ll serve as a trusted partner to accounting firms and financial institutions — driving retention, upsell, and overall customer success. You’ll collaborate closely with leadership, operations, and product teams to ensure customers achieve measurable outcomes, while translating feedback and insights into actionable input for product and strategy in a fast-moving, high-growth environment.

Basic Qualifications

• Experience in Sales – Minimum 4+ years in quota carrying roles
• Track Record of Top Decile Quota Attainment – Consistently exceeding 100% quota attainment and topping the leaderboards in prior roles
• B2B Fintech or Financial Software – Go-to-market experience with B2B technology sold to finance and/or accounting professionals
• Account Management Background - Experience in a renewal/upsell role
• Sales Tools Experience - Required familiarity with Salesforce, experience with other tools (Hubspot, Clay, etc.) is a plus
• Excellent Written & Verbal Communication - Able to clearly distill information and feedback to a wide range of stakeholders (executive, business, product, engineering)
• High Ownership - Ability to work both independently and collaboratively in a fast-moving startup environment
• Fast Learner - Demonstrated ability to quickly learn and apply new tools, techniques, and methodologies

Preferred Qualifications

• Financial Acumen - Experience or degree in finance or accounting
• SDR/BDR Background – Experience in an outbound sales prospecting role
• Accounting Firm Account Mgmt - Experience managing accounting firms
• Customer Success – Experience in software implementation
• High Growth Startup – Experience operating in a high growth, high autonomy environment
• Accounting Background – Experience working in an accounting firm

What We Offer (for U.S. Based Employees)

• Competitive salary and equity based compensation
• Best-in-Class health benefits
  • Platinum, 100% Employer-paid medical, dental and vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Additional Health programs (e.g., One Medical, Talkspace, Kindbody)
• 401K, Roth 401k and other employer sponsored investment benefits
• Meritocratic culture with ability to define your own success
• Continuous learning and new challenges to master