Account Manager

Supergoop!; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Generous paid time off policy

401(k) with company match

Product discounts

Employee referral program

Company and team off-sites

Job summary

Supergoop! in New York is seeking an Account Manager to drive growth with department stores and independent retailers. You will transform data into compelling narratives, negotiate shelf exposure, and partner with merchants and planners to execute promos.

You’ll own performance analysis, deliver timely retail assets, manage orders, and present updates to senior leadership. 3+ years in account management and Excel/Tableau skills are required. Office-based collaboration is encouraged.

Qualifications

• Bachelor’s degree required.
• 3+ years in account management (beauty/CPG preferred).
• Experience with department stores and independent retailers.
• Excellent written and verbal communication; ability to present to senior leadership.
• Strong organizational skills and attention to detail.
• Proficiency in Excel, Tableau, and reporting tools for large data sets.
• Collaborative team player in a fast-changing environment.
• In-office presence to build team culture.

Responsibilities

• Analyze sales and performance to develop strategic insights for retailers.
• Negotiate exposure with retailer teams and maintain exposure trackers.
• Partner with merchant teams for bi-weekly and monthly updates.
• Transform data into clear narratives for stakeholders and partners.
• Collaborate with planning to strategize promotions and YoY targets.
• Ensure on-time delivery of retail assets and asset creation with marketing.
• Manage purchase orders with the planning team.
• Create briefs for COOP campaigns and retailer media.
• Forecast samples and maintain omni sampling calendar.

Skills

Account management

CPG experience

Excel

Tableau

Verbal communication

Written communication

Cross-functional collaboration

Presentations

Negotiation

Data storytelling

Education

Bachelor’s degree

Tools

Excel

Tableau

Job description

Hi, we’re Supergoop! Since 2005, we’ve been changing the way the world thinks about sunscreen. Today, we’re as committed as ever to creating feel-good sunscreen that you’ll really want to wear. Because protecting your skin’s health is what we’re all about. Every. Single. Day.™

Role & Responsibilities

• Analyze sales and performance to develop strategic insights & action plans for department stores and independent retailers.
• Negotiate exposure with retailer teams to increase share of voice; maintain exposure trackers and side‑by‑side across retailers.
• Partner with merchant teams in bi‑weekly and monthly touch‑bases, providing business updates, aligning on key initiatives, and reviewing progressions to ensure ongoing success.
• Transform data and insights into clear, compelling narratives for both internal stakeholders and retail partners.
• Collaborate with planning teams to strategize promotions and seasonal programs to achieve YoY sales targets.
• Ensure on‑time delivery of retail assets and collaborate with marketing team on content development, ensuring retailer‑friendly assets are created.
• Work with retailer merch teams to guarantee successful logistical execution for all promotional activities.
• Plan and execute retailer campaigns in collaboration with cross‑functional teams.
• Manage purchase orders in collaboration with the planning team.
• Create and submit briefs for all COOP campaigns and retailer‑specific media (e.g., emails, onsite banners).
• Pass sample forecasts to marketing & demand planning and keep them updated based on shipments and timing.
• Build and maintain an omni sampling calendar to showcase initiatives planned strategically by week and month.

Job Qualifications

• Bachelor’s degree required.
• 3+ years of experience in account management (beauty or consumer packaged goods preferred).
• Experience with department stores and independent retailers preferred; ability to learn and adapt quickly to new accounts.
• Excellent written and verbal communication skills, with the ability to participate in and lead presentations to senior leadership.
• Exceptional organizational skills with avid attention to detail.
• Strong time‑management and prioritization skills with a keen ability to keep projects on track.
• Self‑motivated, results‑oriented, strategic thinker.
• Strong entrepreneurial mindset with the ability to think outside the box.
• Proficiency in Excel, Tableau, and reporting tools; able to analyze and synthesize large data sets.
• Strong financial acumen, including data reporting and analysis.
• Collaborative team player who thrives in a rapidly changing work environment.
• Strong cross‑functional experience with the ability to influence and partner across multiple teams.
• Excitement for working at Supergoop! and an appreciation for spending time in‑office to build team culture and collaboration.

Salary Range

$90,000 - $100,000/year

Benefits

• Generous paid time off policy
• 401(k) with company match
• Product discounts
• Employee referral program
• Company and team off‑sites

EEO Statement

Supergoop! is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Health and Safety Statement

The health and safety of you and the Supergoop! Team is important to us. COVID‑19 vaccination will be required to work in our office.