Account Manager

Mondrian Co; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Mondrian Co. is a second-generation fine jewelry company known for creating trend-forward collections in gold, diamonds, and colorstones.

We partner with luxury independent jewelers across the country and are passionate about bringing fresh, exciting product to the market while building long-term relationships with our retail partners. As we continue to grow, we are looking for an experienced Account Manager to join our team and help strengthen and expand our existing customer relationships.

Qualifications

• 3+ years of account management, outside sales, or business development experience.
• Strong relationship-building and communication skills.
• Proven ability to grow existing accounts and exceed sales goals.
• Excellent organizational and time management skills with strong attention to detail.
• Self-motivated with the ability to manage multiple priorities.
• Experience working with CRM systems and Microsoft Office or Google Workspace.
• Luxury, jewelry, fashion, or premium consumer goods experience is a plus.

Responsibilities

• Manage and maintain relationships with an assigned portfolio of retail accounts.
• Develop strategic plans to increase sales within existing accounts.
• Identify opportunities to introduce new collections, launches, and best-selling products.
• Conduct regular outreach through phone calls, email, virtual meetings, and in-person visits.
• Partner with retailers on merchandising, product assortment, and inventory recommendations.
• Coordinate order management, follow up on shipments, and ensure an outstanding customer experience.
• Work closely with the internal sales, production, and operations teams to support customer needs.
• Analyze account performance and recommend strategies to maximize growth.
• Represent Mondrian Co. at major industry trade shows, meeting with existing customers and introducing new collections.
• Travel for occasional in-store visits to support retailer trainings, product launches, trunk shows, and special events.
• Build trusted relationships that create long-term loyalty and business growth.

Skills

Relationship-building

Sales growth

CRM systems

Organization

Communication

Time management

Tools

Microsoft Office

Google Workspace

Job description

Mondrian Co. is a second-generation fine jewelry company known for creating trend-forward collections in gold, diamonds, and colorstones. We partner with luxury independent jewelers across the country and are passionate about bringing fresh, exciting product to the market while building long-term relationships with our retail partners.

As we continue to grow, we are looking for an experienced Account Manager to join our team and help strengthen and expand our existing customer relationships.

Position Overview

The Account Manager will be responsible for managing a portfolio of established retail accounts, serving as their primary point of contact, and helping each account reach its full potential. This role is relationship-driven and sales-focused, requiring someone who enjoys working closely with customers, identifying opportunities for growth, and delivering an exceptional client experience.

The ideal candidate is organized, proactive, personable, and passionate about luxury products and building long-term partnerships.

Responsibilities

• Manage and maintain relationships with an assigned portfolio of retail accounts.
• Develop strategic plans to increase sales within existing accounts.
• Identify opportunities to introduce new collections, launches, and best-selling products.
• Conduct regular outreach through phone calls, email, virtual meetings, and in-person visits.
• Partner with retailers on merchandising, product assortment, and inventory recommendations.
• Coordinate order management, follow up on shipments, and ensure an outstanding customer experience.
• Work closely with the internal sales, production, and operations teams to support customer needs.
• Analyze account performance and recommend strategies to maximize growth.
• Represent Mondrian Co. at major industry trade shows, meeting with existing customers and introducing new collections.
• Travel for occasional in-store visits to support retailer trainings, product launches, trunk shows, and special events.
• Build trusted relationships that create long-term loyalty and business growth.

Qualifications

• 3+ years of account management, outside sales, or business development experience.
• Strong relationship-building and communication skills.
• Proven ability to grow existing accounts and exceed sales goals.
• Excellent organizational and time management skills with strong attention to detail.
• Self-motivated with the ability to manage multiple priorities.
• Experience working with CRM systems and Microsoft Office or Google Workspace.
• Luxury, jewelry, fashion, or premium consumer goods experience is a plus.

What We're Looking For

• A relationship-first mindset.
• Strong business acumen and problem-solving abilities.
• Professional, polished, and customer-focused communication.
• Someone who thrives in a fast-paced, entrepreneurial environment.
• A team player who is excited to contribute to a growing company.

Why Join Mondrian Co.

• Be part of a growing, family-owned company with an entrepreneurial spirit.
• Work with beautiful, trend-forward fine jewelry collections.
• Build meaningful relationships with luxury retailers across the country.
• Opportunity for professional growth as the company continues to expand.
• Collaborative, creative, and supportive team environment.

If you enjoy building lasting client relationships, driving business growth, and working in the luxury jewelry industry, we'd love to hear from you.