Account Manager

Landscape Workshop

Nashville (TN)

Presencial

USD 60.000 - 85.000

Jornada completa

hace 43 horas
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Ventajas ofrecidas por este puesto de trabajo

Company vehicle
Benefits package
Bonus opportunities
Career growth

Descripción de la vacante

Landscape Workshop is seeking an Account Manager to oversee commercial landscape maintenance operations, lead field crews, and cultivate strong client relationships across a portfolio of properties. You will drive operational excellence, coordinate resources, and deliver exceptional customer experiences.

The role emphasizes client engagement, problem solving, and collaboration with internal teams to deliver projects on time and within budget in the Nashville area.

Formación

  • Requires 2+ years of experience managing landscape maintenance crews.
  • Strong leadership and team development abilities.
  • Customer-focused with excellent relationship-building skills.
  • Hands-on problem solving and a proactive mindset.
  • Organized with budgeting, scheduling, and project oversight experience.

Responsabilidades

  • Lead and support landscape maintenance crews to ensure exceptional service delivery.
  • Build strong client relationships through regular communication and site visits.
  • Coordinate labor, schedules, equipment, and resources to maximize team performance.
  • Provide coaching on horticulture, equipment, and daily operations.
  • Maintain a safe work environment for employees, clients, and the public.
  • Identify landscape enhancements and collaborate with internal teams to deliver projects.

Conocimientos

Leadership
Client relationships
Communication
Budget management
Project management
Time management
Conflict resolution
MS Office proficiency

Educación

Bachelor's or associate degree preferred

Herramientas

Microsoft Word
Excel
Outlook

Descripción del empleo

Landscape Workshop is growing exponentially and is seeking an Account Manager to oversee commercial landscape maintenance operations, lead field crews, and build strong client relationships across a portfolio of commercial properties. This role is ideal for someone who enjoys working with people, solving problems, driving operational excellence, and delivering exceptional customer experiences.

What You'll Be Doing
  • Lead and support landscape maintenance crews to ensure exceptional service delivery.
  • Build strong client relationships through regular communication and site visits.
  • Coordinate labor, schedules, equipment, and resources to maximize team performance.
  • Provide coaching and support to crew leaders on horticulture, equipment, and daily operations.
  • Maintain a safe work environment for employees, clients, and the public.
  • Identify opportunities for landscape enhancements and collaborate with internal teams to deliver projects successfully.
  • Monitor budgets, labor hours, expenses, and project performance.
  • Facilitate client meetings and provide proactive solutions to meet customer needs.
  • Assist with job estimating and proposal follow-up when needed.
  • Ensure company equipment is properly maintained and utilized.
  • Minimum of 2 years of experience managing landscape maintenance crews and servicing customers.
  • Strong leadership skills and the ability to motivate and develop teams.
  • Customer-focused professional with excellent relationship-building abilities.
  • Strong work ethic with a hands-on approach to problem solving.
  • Bachelor's degree or associate degree preferred.
  • Microsoft Word, Excel, and Outlook proficiency.
  • Strong communication and interpersonal skills.
  • Organization and time management skills.
  • Budget and project management capabilities.
  • Customer service and conflict resolution skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Competitive salary plus bonus opportunities.
  • Company vehicle.
  • Medical, dental, vision, and 401(k) benefits.
  • Collaborative and energetic team environment.
  • Career growth opportunities with one of the Southeast's fastest-growing commercial landscape companies.
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