Account Manager

Innovative-Office-Solutions-LL; Minneapolis (MN); On-site; USD 33,000 - 40,000; Full time

Job summary

Innovative Office Solutions is seeking an Account Manager to join our sales team and deliver outstanding customer service while driving revenue through inbound and outbound calls.

As a full-time, non-exempt role, you will initiate sales, quote, process orders, and build relationships with new and existing customers across multiple product categories. You will collaborate with category specialists to grow accounts and meet sales goals in a fast-paced environment.

Qualifications

• Sales-focused mindset and goal orientation.
• Excellent communication and relationship-building skills.
• Ability to multi-task and meet deadlines.

Responsibilities

• Initiate sales, quoting, and order taking.
• Cultivate existing customer relationships and onboarding new customers.
• Build and maintain strong relationships with clients.
• Conduct outbound calls to potential customers in the designated market.
• Proactively analyze customer buying trends and recommend appropriate products or services to grow revenue.
• Maintains frequent contact with customers via various communication methods.
• Meet and exceed sales goals.
• Document customer calls, sales activity, and other customer/prospect info.
• Develop new sales opportunities through inbound lead follow-up and outbound calls and emails.
• Partner with category specialists to grow customer revenue.
• Provide exceptional customer service and address inquiries or concerns.
• Close new accounts by completing forms and following procedures.
• Update knowledge by learning new products and categories.

Job description

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Account Manager

30+ days ago Requisition ID: 1745

Salary Range: $24.00 To $29.00 Hourly

Job Title:Account Manager

Status: Full Time / Non-Exempt

Innovative Office Solutions is a progressive provider of office productivity solutions. Making workplaces more productive with office products, furniture & design, facility & break room supplies, print & graphic design, promotional products, and technology solutions.

As an Account Manager for Innovative Office Solutions, you are responsible for providing exceptional customer satisfaction by effectively handling customer sales inquiries and introducing new products and promotions, through inbound and outbound sales calls. You will work with various teams throughout the company to maximize the customer experience by understanding customer needs and providing support and effective solutions. You must also be comfortable building relationships with new and existing customers, generating interest in the product lineup, and closing sales.

Essential Functions of the job include:

• Responsible for initiating sales, quoting, and order taking
• Cultivate existing customer relationships and onboarding new customers
• Build and maintain strong relationships with clients
• Conduct outbound calls to potential customers in the designated market
• Proactively analyze customer buying trends and recommends appropriate products or services to continually grow revenue
• Maintains frequent contact with customers via various communication methods
• Meet and exceed sales goals
• Document customer calls, sales activity, and other customer/prospect info
• Develop new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Partner with category specialists to grow customer revenue
• Provide exceptional customer service and address any inquiries or concerns
• Close new accounts by filling out appropriate forms and follows new account procedures
• Updates knowledge by learning new products or learning more about each of our categories
• Team up with the Innovative category specialists to build pipeline and close deals

What you bring to the table:

• Motivation to meet sales goals
• Builds relationships
• People Skills
• Customer Focus
• Professionalism
• Self-motivated and self-directed
• Ability to work in a fun and fast-paced environment
• Managing multiple opportunities with deadlines