Account Manager

Stream-Flo Group; Midland, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Master Flo Valve in Midland, Texas, is seeking an experienced technical sales professional to lead account management for designated customers in the oil and gas sector. You will define requirements, timelines, and expectations for orders and maintain strong customer relationships.

The role requires at least five years in technical sales within oil and gas, knowledge of valves and actuation, and ability to travel across the USA.

Qualifications

• Excellent verbal and written communication skills are required.
• Self-motivation, organization, and time management are essential.
• Experience in technical sales in oil and gas preferred.

Responsibilities

• Manage all customer account sales functions for designated territory.
• Forecast and manage annual sales budgets; meet or exceed targets.
• Develop plans for spares and refurbishment; ensure timely orders.
• Maintain and grow accounts through exceptional customer service.
• Coordinate with sales and customers throughout RFQ process.

Skills

Excellent verbal and written comms

Self-motivation

Self-organization

Time management

Team player

Willingness to travel USA

Education

Post-secondary education or equivalent

Tools

Office software

Presentation tools

Job description

Master Flo Valve is one of the largest privately held companies providing wellheads, gate valves, check valves, and surface safety systems for the worldwide oil and gas industry. Master Flo offers employees a competitive salary, profit sharing, and a comprehensive benefits program, as well as the opportunity to work in an entrepreneurial environment characterized by continued career growth and strong business results

Key position functions include:

• Responsible for the management of all customer account sales functions for assigned accounts within a designated territory. This includes all Know-Your-Customer activities, lead prospecting, project pursuit, and aftermarket sales
• Forecast and manage annual sales budgets for assigned accounts and ensure targets are met or exceeded
• Establish operations assurance plans for assigned accounts, including forecast of spares and refurbishment requirements
• Maintain and grow business within accounts through continuous demonstration of our commitment to “Excellent Customer Experience, Innovative Flo Solutions.”
• Gather pertinent customer intelligence related to pricing, specifications, and market trends
• Liaise with Sales colleagues to share information and optimize efforts
• Ensure “clean starts” to all orders by fully defining requirements, timelines, and expectations for work in advance of order acceptance
• Ensure all work is undertaken in accordance with a) executed master service agreements, b) the Company general terms and conditions of sale, or c) negotiated terms consistent with the Company risk policy
• Provide guidance/instruction, ensure completeness and accuracy, and be customer focal point for RFQ inquiries
• Ensure that Company interests, proprietary and confidential information, and property are protected
• Maintain a high level of technical understanding of Master Flo product lines and make presentations accordingly
• Complete regular and detailed sales reports, updates to target account plans, and updates to contact databases
• Action any issues with respect to customer concerns, complaints, scope change, etc. prior to order placement
• Ensure customer accounts are paid/financially current
• Coordinate and represent Company at industry gatherings as required
• Provide input to product development initiatives
• Other duties as may be required

Preferred candidates will possess a combination of the following:

• Excellent verbal and written communication skills, high level of self-motivation, strong self-organization, and time management abilities
• Post-Secondary education or equivalent amount of experience and education
• Minimum 5 years technical sales experience in the oil and gas industry, with a proven track record for penetrating markets and effective customer relations
• Knowledge of production chokes, specialty control valves, actuation, and industry applications
• Expertise in coordinating bid and proposal activity
• Demonstrated ability to work as a team player within and across reporting lines
• Able to work independently, but know when to request timely support
• Ability to travel domestically in the USA
• Proficient in office communications and software, including presentation tools
• A demonstrated commitment to workplace health and safety

We thank all applicants for their interest. However, only those candidates identified for further consideration will be contacted.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.