Account Manager

Master Flo Valve Inc.; Midland (TX); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Master Flo Valve Inc. is seeking a Senior Technical Sales professional to manage customer accounts in designated territory, including Know-Your-Customer activities, lead prospecting, project pursuit, and aftermarket sales.

You will forecast annual budgets, develop plans, grow business, share market insights, coordinate with sales, ensure clear order definitions, and uphold Master Flo’s commitment to excellent customer experience.

Qualifications

• Minimum 5 years technical sales experience in the oil & gas industry.
• Knowledge of production chokes, specialty control valves, actuation.
• Experience coordinating bid and proposal activity.
• Willingness to travel domestically within the USA.

Responsibilities

• Manage all customer account sales functions for assigned accounts in territory.
• Forecast and manage annual sales budgets for designated accounts.
• Establish operations assurance plans including spares and refurbishment requirements.
• Grow business within accounts with focus on customer experience.
• Coordinate with Sales on information sharing and efforts optimization.
• Ensure clear requirements, timelines, and expectations before order acceptance.
• Ensure compliance with master service agreements and sale terms.
• Be the customer focal point for RFQ inquiries and bids.

Skills

Communication

Self-motivation

Time management

Organization

Technical sales

Bid coordination

Travel readiness

Office software

Presentation tools

Education

Post-secondary education or equivalent

Tools

CRM systems

MS Office

Salesforce

Job description

Master Flo Valve is one of the largest privately held companies providing wellheads, gate valves, check valves, and surface safety systems for the worldwide oil and gas industry. Master Flo offers employees a competitive salary, profit sharing, and a comprehensive benefits program, as well as the opportunity to work in an entrepreneurial environment characterized by continued career growth and strong business results

Key position functions include:

• Responsible for the management of all customer account sales functions for assigned accounts within a designated territory. This includes all Know-Your-Customer activities, lead prospecting, project pursuit, and aftermarket sales
• Forecast and manage annual sales budgets for assigned accounts and ensure targets are met or exceeded
• Establish operations assurance plans for assigned accounts, including forecast of spares and refurbishment requirements
• Maintain and grow business within accounts through continuous demonstration of our commitment to "Excellent Customer Experience, Innovative Flo Solutions".
• Gather pertinent customer intelligence related to pricing, specifications, and market trends
• Liaise with Sales colleagues to share information and optimize efforts
• Ensure "clean starts" to all orders by fully defining requirements, timelines, and expectations for work in advance of order acceptance
• Ensure all work is undertaken in accordance with a) executed master service agreements, b) the Company general terms and conditions of sale, or c) negotiated terms consistent with the Company risk policy
• Provide guidance/instruction, ensure completeness and accuracy, and be customer focal point for RFQ inquiries
• Ensure that Company interests, proprietary and confidential information, and property are protected
• Maintain a high level of technical understanding of Master Flo product lines and make presentations accordingly
• Complete regular and detailed sales reports, updates to target account plans, and updates to contact databases
• Action any issues with respect to customer concerns, complaints, scope change, etc. prior to order placement
• Ensure customer accounts are paid/financially current
• Coordinate and represent Company at industry gatherings as required
• Provide input to product development initiatives
• Other duties as may be required

Preferred candidates will possess a combination of the following:

• Excellent verbal and written communication skills, high level of self-motivation, strong self-organization, and time management abilities
• Post-Secondary education or equivalent amount of experience and education
• Minimum 5 years technical sales experience in the oil and gas industry, with a proven track record for penetrating markets and effective customer relations
• Knowledge of production chokes, specialty control valves, actuation, and industry applications
• Expertise in coordinating bid and proposal activity
• Demonstrated ability to work as a team player within and across reporting lines
• Able to work independently, but know when to request timely support
• Ability to travel domestically in the USA
• Proficient in office communications and software, including presentation tools
• A demonstrated commitment to workplace health and safety

We thank all applicants for their interest. However only those candidates identified for further consideration will be contacted.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.