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An established industry player is seeking an Account Manager to drive sales of online subscription-based financial products. This role focuses on building and maintaining strong customer relationships across the US Territories and the Caribbean. The ideal candidate will possess a consultative sales approach, excellent communication skills, and a strong background in business development. You will engage with clients through face-to-face meetings, phone calls, and emails, ensuring customer satisfaction while achieving sales targets. Join a dynamic team where your contributions will directly impact growth and success in a thriving market.
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The Account Manager is responsible for selling AM Best's online subscription-based financial products and for maintaining favorable customer relationships in order to increase revenue in specific US Territories and the Caribbean. This consultative sales role involves face-to-face personal sales, supplemented with phone and e-mail correspondence.
Responsibilities:
• Continually develop new prospects and business development opportunities within the defined territory
• Bolster existing customer relationships and provide continual value to their organizations to increase customer satisfaction
• Conduct technical sales presentations including live product demonstrations and informative web conferences
• Produce accurate, effective sales proposals and submit contractual orders for online subscriptions
• Plan and execute effective travel throughout territory in a manner that is cost effective yet produces measurable results
• Promptly document all sales activity via Salesforce CRM and submit expense reports
• Ascertain and communicate field intelligence to home office
• Perform sufficient financial data-needs-analysis on each sales opportunity to recommend the correct data product
• Interact with home office colleagues including technical support, customer support services and related departments
• Submit weekly sales reports to manager and fulfill intermittent requests from home office
• Attend industry trade shows as scheduled (2 to 4 annually)
• Attend national and regional sales meetings as required (1 to 2 annually)
• Continually expand knowledge of insurance terminology, news and overall industry to support business development efforts
Experience:
• Bachelor's Degree in a related area or discipline
• 5 to 7 years of business to business technical, consultative (software and/or online) sales experience
• Proven track record of achieving or exceeding sales
• Insurance industry background preferred
Skills:
• Excellent sense of business development with the ability to identify customer needs and expectations responding in a timely and effective manner to market demands
• Strong consultative sales experience and the ability to interface with customers on a daily basis while building essential business relationships and credibility
• Energetic, professional, outgoing and persuasive personality with excellent listening skills
• Excellent oral and written communication skills
• Solid project management skills displaying the ability to manage multiple customers with attention to details and deadlines
• Masterful presentation and demonstration skills (in person and via web conference)
• Ability to work independently from remote location with minimal supervision
• Working knowledge of Microsoft Office and CRM
• Strong knowledge in Salesforce and LinkedIn Navigator is preferred
• Familiar with logistics of designated territory for effective travel planning
• Bilingual in Spanish and English
Territory: Caribbean, US Territories (PR & VI), LatAM (US South Central Region - GA, NC, SC, FL, AL, KY, MS, TN, VA, and WV
Willingness to travel 45% is required; some overnight
Physical space to set up home office in quiet area
Reliable internet connectivity from home office location
Easy access to a major airport preferred
Valid driver's license required. Passport may be required, depending on sales territory
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